Call Forwarding for 2 Lines

Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
Post Reply
Tomcola
Posts: 10
Joined: Sun Jan 17, 2010 1:26 pm

Call Forwarding for 2 Lines

Post by Tomcola » Mon Feb 22, 2010 8:09 am

I have 2 lines through my Ooma Telo - my wife's line on her DECT 6.0 portable system and mine using the Ooma Handset. I would like to be able to forward both lines when we are away, each to our separate mobile numbers.

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Call Forwarding for 2 Lines

Post by murphy » Mon Feb 22, 2010 8:15 am

Tomcola wrote:I have 2 lines through my Ooma Telo - my wife's line on her DECT 6.0 portable system and mine using the Ooma Handset. I would like to be able to forward both lines when we are away, each to our separate mobile numbers.
Log into your two accounts on my.ooma and configure it.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Tomcola
Posts: 10
Joined: Sun Jan 17, 2010 1:26 pm

Re: Call Forwarding for 2 Lines

Post by Tomcola » Mon Feb 22, 2010 11:05 am

I only have one account and it is under my wife's number, so I can forward her calls, but not mine. Ooma techs told me that we had to set it up this way to guarantee that people dialing her number would get through to her. They didn't tell me we could only forward the primary number.

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Call Forwarding for 2 Lines

Post by murphy » Mon Feb 22, 2010 11:52 am

Tomcola wrote:I only have one account and it is under my wife's number, so I can forward her calls, but not mine. Ooma techs told me that we had to set it up this way to guarantee that people dialing her number would get through to her. They didn't tell me we could only forward the primary number.
If you created a personal device, which it sounds like you did, you can log in with either phone number. The password for the personal number was created when the personal account was created.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Post Reply