iPhone App?

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BBBoT
Posts: 8
Joined: Mon Feb 15, 2010 9:00 am

Re: iPhone App?

Post by BBBoT » Tue Feb 16, 2010 10:35 am

Bobby B wrote:Unfortunately it was released for sale in the App store by mistake. If you've purchase the App, you can forward your App store receipt to Ooma Support to get a refund (there isn't a way to issue refunds in the App store).

The server infrastructure to support the SIP App won't be available until mid-March at the earliest. We'll send a note out to the blog and newsletter when it's ready to go.
BBBoT wrote:The iPhone app is out - just doesn't seem to be working yet.
I saw it on the App store today for $9.99 and picked it up, but it always times out when trying to log in.
I intend to use the app once it works so I don't plan to request a refund for it unless it ends up getting delayed into April or later. I hope by the time it gets "officially" supported that it will also allow calling over 3G.

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: iPhone App?

Post by Groundhound » Tue Feb 16, 2010 10:39 am

BBBoT wrote:
Bobby B wrote:Unfortunately it was released for sale in the App store by mistake. If you've purchase the App, you can forward your App store receipt to Ooma Support to get a refund (there isn't a way to issue refunds in the App store).

The server infrastructure to support the SIP App won't be available until mid-March at the earliest. We'll send a note out to the blog and newsletter when it's ready to go.
BBBoT wrote:The iPhone app is out - just doesn't seem to be working yet.
I saw it on the App store today for $9.99 and picked it up, but it always times out when trying to log in.
I intend to use the app once it works so I don't plan to request a refund for it unless it ends up getting delayed into April or later. I hope by the time it gets "officially" supported that it will also allow calling over 3G.
Just remember he said "mid-March at the earliest", so no firm commitment on release date has been made.

scoutconnor
Posts: 424
Joined: Fri Dec 05, 2008 12:57 pm
Location: Upstate NY

Re: iPhone App?

Post by scoutconnor » Tue Feb 16, 2010 12:27 pm

Bobby B wrote:Unfortunately it was released for sale in the App store by mistake. If you've purchase the App, you can forward your App store receipt to Ooma Support to get a refund (there isn't a way to issue refunds in the App store).

The server infrastructure to support the SIP App won't be available until mid-March at the earliest. We'll send a note out to the blog and newsletter when it's ready to go.
BBBoT wrote:The iPhone app is out - just doesn't seem to be working yet.
I saw it on the App store today for $9.99 and picked it up, but it always times out when trying to log in.
Three questions:
How will the refund be issued?
Will we need to repurchase the app in March?
Where exactly do we send the Receipt?

Quicksprj
Posts: 200
Joined: Mon Jul 27, 2009 4:19 pm
Location: Near Colorado Springs

Re: iPhone App?

Post by Quicksprj » Tue Feb 16, 2010 1:49 pm

Thanks for the update Bobby. I will just keep it on my iPhone until it's working. It doesn't hurt anything on my end to have it unless it causes some problem on your end. If possible it would be great to incorporate an update with the release in March to allow calls over 3G network. That would be top notch to not even need wifi just 3G.

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: iPhone App?

Post by lbmofo » Mon Jun 28, 2010 5:34 pm

Bobby B wrote:The Ooma iPhone/iPad client is now available - details are at https://my.ooma.com/mobile
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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ikko
Posts: 2
Joined: Fri Oct 02, 2009 6:56 am

Re: iPhone App?

Post by ikko » Tue Jun 29, 2010 5:39 am

Can it support bluetooth headset ?

essential
Posts: 5
Joined: Wed Aug 05, 2009 5:51 pm

Re: iPhone App?

Post by essential » Tue Jun 29, 2010 6:08 am

i have the original ooma hub, before i spend $9.99 on the app, can i use it, or is this for telo customers only?

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: iPhone App?

Post by southsound » Tue Jun 29, 2010 6:10 am

ikko wrote:Can it support bluetooth headset ?
It depends on your device. If you have an iPhone, yes. iPad or Touch, not so much. And it has nothing to do with the ooma app. Apple has chosen NOT to support BlueTooth Hands-Free Profile (HFP 1.5) on the iPod Touch (2nd and 3rd generation) and the iPad. Unless you have a way to make the Touch and iPad able to use this profile, nothing that ooma can do will give you the option to use the headsets.

Here is the official list of profiles: Apple BlueTooth Supported Profiles
Last edited by southsound on Tue Jun 29, 2010 6:37 am, edited 2 times in total.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: iPhone App?

Post by murphy » Tue Jun 29, 2010 6:24 am

essential wrote:i have the original ooma hub, before i spend $9.99 on the app, can i use it, or is this for telo customers only?
Log into your my.ooma.com account and select Preferences.
Do you see Mobile in the left column?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: iPhone App?

Post by bw1 » Tue Jun 29, 2010 6:24 am

essential wrote:i have the original ooma hub, before i spend $9.99 on the app, can i use it, or is this for telo customers only?
Q: Do I need to own an Ooma device to use Ooma Mobile?
A: Yes, you must have an Ooma Hub or Ooma Telo device with an account in good standing in order to use the Ooma Mobile application.

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