$50 of international calling credit

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arunsv
Posts: 2
Joined: Fri Feb 27, 2009 6:31 pm

Oome custome support and the $50 international credit

Post by arunsv » Fri Feb 27, 2009 6:36 pm

I bought OOma a month ago. I don't have a landline. I've just hooked it up to the internet. The device works beautifully. No sign of the $50 international calling credit. They don't answer phones, they don't answer emails. Ridiculous. Sign of things to come ?

whn
Posts: 383
Joined: Thu Jan 22, 2009 6:36 pm

Re: $50 of international calling credit

Post by whn » Mon Mar 02, 2009 1:02 pm

i just got my $50

thanks

email them and they will give you yours

itisivo
Posts: 3
Joined: Sat Feb 07, 2009 6:59 pm

Re: $50 of international calling credit

Post by itisivo » Thu Mar 05, 2009 1:54 pm

I applied for $50 international calling credit in January. Still no credit showing in my account. No response to my phone calls & emails. Lousy customer service. Debating if I will sign up for premium service once the trial runs out.

arunsv
Posts: 2
Joined: Fri Feb 27, 2009 6:31 pm

Re: $50 of international calling credit

Post by arunsv » Fri Mar 13, 2009 7:08 pm

No one takes the calls. No response to three emails. No sign of the $50 credit even after 40 days of registering/applying. Since the device works beautifully, the company knows that people will not return them and so it is probably saving itself some cash by going back on its promised word. I would have bought ooma even without this offer. But promising people and then turning back is so pathetic. At least they should publicly acknowledge that they are going back on the offer.

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