Blacklist Actions by Category

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MikeekiM
Posts: 213
Joined: Wed Aug 12, 2009 9:55 am

Blacklist Actions by Category

Post by MikeekiM » Wed Jan 06, 2010 11:11 am

I want to be able to customize the action taken based on my blacklist category.

As an example, my blacklist numbers that are categorized as "personal" I want to send to voicemail. However, the blacklist numbers I have categorized as "telemarketers" I want to send them to a "number disconnected message".

I'd also like a new category added to the standard blacklist categories called "Charity Requests" (which is a bit different than telemarketers)...

Thanks for your consideration!
Customer Since: August 2009
Ooma Hardware: Ooma Telo (Original Legacy Hub/Scout Customer)
Ooma Service: Premier Lifetime (Since October 2009)

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Blacklist Actions by Category

Post by bw1 » Wed Jan 06, 2010 12:24 pm

That's an excellent idea!

I've seen other requests to allow you to make a choice for each individual entry.

Hopefully, we'll see something like this soon.

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EricJRW
Posts: 254
Joined: Tue Nov 23, 2010 2:00 pm
Location: Texas

Re: Blacklist Actions by Category

Post by EricJRW » Sat Mar 05, 2011 11:23 am

MikeekiM wrote:I want to be able to customize the action taken based on my blacklist category.

As an example, my blacklist numbers that are categorized as "personal" I want to send to voicemail. However, the blacklist numbers I have categorized as "telemarketers" I want to send them to a "number disconnected message".

I'd also like a new category added to the standard blacklist categories called "Charity Requests" (which is a bit different than telemarketers)...

Thanks for your consideration!
I was coming here to make this very same category request... Did a search first and low-and-behold, it's already here.

Also, while I do absolutely love the blacklist feature, i do think it needs at least one more layer... Action by category, or at least the addition of a "gray list" (basically people I always want to go to VM, not "number disconnected" as I do for most on my BL).
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5

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