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#39323 by amoney
Wed Dec 30, 2009 5:41 pm
I just thought it was interesting to receive a email from Ooma recommending "Home Office" use, though in TOS Ooma discurages use for Buisness.

Again here is another BIG loss opportunity for Ooma. Ooma SHOULD capitalize on making a product for business use!!! and charge accordingly!!! It will still beat the competition if Ooma keeps the same economic model of keep prices low and make money by volume of customers. This is not rocket science folks!!!

Again Ooma advertising is not up to snuff. I would be very curious to see Ooma's advertiseing, is it only on the west coast or soemthing, here on the south east coast I havn't heard a peep. All I see is the competition.

I want Ooma to succeed!!!
#39327 by Groundhound
Wed Dec 30, 2009 5:55 pm
Actually, they have stated in some press interviews that they plan a SMB offering in 2010.
#39330 by amoney
Wed Dec 30, 2009 6:05 pm
Groundhound wrote:Actually, they have stated in some press interviews that they plan a SMB offering in 2010.



Ahhh good to hear, I guess thats part of the up coming anoucements.

Thanks for the info, makes me feel much more confident about Ooma!!!
#39905 by VicMatson
Sun Jan 03, 2010 8:16 am
Groundhound wrote:Actually, they have stated in some press interviews that they plan a SMB offering in 2010.
Wow now, this thing is not ready for businesses. Vonage QoS is, by far, better. I am using the same broadband as when I was with Vonage and believe me it is better. What won me over is Ooma's upcoming use of Google Voice, but now as it is I can't believe thats happening in 2010!

There are just too many issues for small business.
#39907 by allo
Sun Jan 03, 2010 8:32 am
VicMatson wrote:
Groundhound wrote:Actually, they have stated in some press interviews that they plan a SMB offering in 2010.
Wow now, this thing is not ready for businesses. Vonage QoS is, by far, better. I am using the same broadband as when I was with Vonage and believe me it is better. What won me over is Ooma's upcoming use of Google Voice, but now as it is I can't believe thats happening in 2010!

There are just too many issues for small business.


My feelings exactly! You said it : they are not ready for prime time yet!
If they do rush it to offer it to businesses; I hope that would not compound the problems to a point... to a point of no return where a lot of people start giving up!
I don't believe a business will tolerate unresponsive/unready CS after sale... because the phone is a lifeline to most businesses; and I don't see them sticking around after just 1 bad encounter!
#40767 by amoney
Thu Jan 07, 2010 7:31 pm
allo wrote:
VicMatson wrote:
Groundhound wrote:Actually, they have stated in some press interviews that they plan a SMB offering in 2010.
Wow now, this thing is not ready for businesses. Vonage QoS is, by far, better. I am using the same broadband as when I was with Vonage and believe me it is better. What won me over is Ooma's upcoming use of Google Voice, but now as it is I can't believe thats happening in 2010!

There are just too many issues for small business.


My feelings exactly! You said it : they are not ready for prime time yet!
If they do rush it to offer it to businesses; I hope that would not compound the problems to a point... to a point of no return where a lot of people start giving up!
I don't believe a business will tolerate unresponsive/unready CS after sale... because the phone is a lifeline to most businesses; and I don't see them sticking around after just 1 bad encounter!



Correct, the support needs to be massively improved, which is most of the time done, becuase it is for buisness. When buisness cable broadband goes down, Comcast response asap, now if your a home consumer, lol....

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