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#80433 by arkumar15
Thu Apr 28, 2011 7:42 am
nn5i wrote:
arkumar15 wrote:I have sent telo to India thinking that i don't have to buy the adapter to it. Even telo wouldn't work. I have BSNL internet connection in a small town in AP. I am thinking that BSNL somehow disabled it. I am not a tech person and i do not know the details. Whenever i connect telo to internet, it just flashes red all the time. As we do not have other ISPs, i couldn't try with them.

How are you connecting the Telo to the internet? Connecting an 8-conductor from the INTERNET jack on the Telo to a similar jack on the BSNL modem? Be sure you use the correct jacks and the correct cable; the six-conductor telephone cable won't work, though it will plug in.

In general, a more complete description of how you have things connected together is essential.


Yeah, I understand whatever you are mentioning. But I am using the right cable to plug into the ooma telo.
#80435 by thunderbird
Thu Apr 28, 2011 8:21 am
arkumar15 wrote:I have sent telo to India thinking that i don't have to buy the adapter to it. Even telo wouldn't work. I have BSNL internet connection in a small town in AP. I am thinking that BSNL somehow disabled it. I am not a tech person and i do not know the details. Whenever i connect telo to internet, it just flashes red all the time. As we do not have other ISPs, i couldn't try with them.

We just came back from a three week trip to China. We took our Ooma Telo along.

We found that some of the IP address connections issued by the Internet provider were unfit for VoIP use. But some were just fine. (More were unfit than the few good Internet provider issued IP addresses).

The flashing red Ooma Icon means that your Internet connected, but the Internet upload and download speeds are probably to slow.

What I did was run http://www.speedtest.net/ and recorded the IP address that appears in the lower left side of the window, and the upload download speeds. Than I ran http://speedtest.phonepower.com/, checking for jitter 5ms or less, no lost/dropped packets, and minumum speeds. Ooma suggests that you have a minimum of 385 kbs download and 265 kbs upload.

If the the Phonepower readings wen't good, I rebooted my modem and the Ooma device. I ran http://www.speedtest.net/ checking to see if the Interent provider IP address had changed. I than ran http://speedtest.phonepower.com/, checking for jitter 5ms or less, no lost/dropped packets, and minumum speeds again.

I repeated this procedure almost twenty times to get a good Internet provider IP address connection.

Once I got a good Internet provider Internet connection. Everything worked fine.

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