instant second line

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Sylvia Hayes
Posts: 77
Joined: Tue Oct 27, 2009 6:21 pm

instant second line

Post by Sylvia Hayes » Mon Dec 07, 2009 9:15 pm

Do you have to have a Telo Handset to use the instant second line that is part of the Premier package? What about the new cordless DECT 6.0 handsets? Will they work with it? I think we have a problem with the cordless set we have a pretty old Uniden 3 handset phone system. If I thought the DECT 6.0 would work with instant second line I would get it.
slhayes

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: instant second line

Post by southsound » Mon Dec 07, 2009 10:01 pm

There is no wired second line available on the Telo so if you want to make use of two simultaneous conversations - either with the instant second line or with a separate number, you MUST use a proprietary Telo handset. You can use virtually any cordless or corded phone on the phone output of the Telo - but even if you have a base with multiple handsets, you can still have only one conversation using the wired port.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: instant second line

Post by Groundhound » Mon Dec 07, 2009 10:04 pm

Sylvia Hayes wrote:Do you have to have a Telo Handset to use the instant second line that is part of the Premier package?
Yes, that's the only way to access it with the Telo. Just one is needed, so if the first call is made or answered on the Telo Handset then the other non-Telo handsets can utilize the second line. Likewise if the first call is made/answered on the non-Telo handsets then the second call can be made/answered on the Telo Handset.

oldanbo
Posts: 797
Joined: Wed Apr 01, 2009 8:16 am
Location: North Olympic Penninsula, WA

Re: instant second line

Post by oldanbo » Mon Dec 07, 2009 11:33 pm

Seems to me that I can access the second line from my non-telo vtech handset by pressing the talk button twice.

I'm going to have to retest that. Interesting how as one ages he starts to doubt his memory more often. No, I'm not senile!
:)

If you have a setup like that, try it.

Cheers

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: instant second line

Post by murphy » Tue Dec 08, 2009 5:06 am

oldanbo wrote:Seems to me that I can access the second line from my non-telo vtech handset by pressing the talk button twice.

I'm going to have to retest that. Interesting how as one ages he starts to doubt his memory more often. No, I'm not senile!
:)

If you have a setup like that, try it.

Cheers
You can do that but you then will be unable to use the first line unless you have a Telo handset.
The two physical lines and two phone numbers are not related in any way.
Even with a personal number configured to a handset, if it's the first call made it will use physical line 1.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

07pilot4me
Posts: 40
Joined: Tue Nov 17, 2009 2:34 pm

Re: instant second line

Post by 07pilot4me » Tue Dec 08, 2009 7:17 am

so if i have 2 numbers (an ooma and a ported number)

AND a Telo with no telo handset:

both numbers can ring on the Telo???
BUT you cannot use 2 lines at once??

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: instant second line

Post by murphy » Tue Dec 08, 2009 7:21 am

07pilot4me wrote:so if i have 2 numbers (an ooma and a ported number)

AND a Telo with no telo handset:

both numbers can ring on the Telo???
BUT you cannot use 2 lines at once??
Correct for both questions.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Sylvia Hayes
Posts: 77
Joined: Tue Oct 27, 2009 6:21 pm

Re: instant second line

Post by Sylvia Hayes » Tue Dec 08, 2009 8:15 am

You all made it very clear thank you,
slhayes

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