Grandfathered Hub TOS without Premier?

Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
Post Reply
Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Grandfathered Hub TOS without Premier?

Post by Bill D » Tue Nov 24, 2009 2:58 pm

After reading much, I'm still slightly confused. I’m on my Premier trial and not sure which features will go away. Will I still have these features if I do not subscribe to Premier?

1. Outgoing Caller-ID with name
2. Incoming Caller-ID with name
3. Call waiting Caller-ID with name
4. Voice mail with web access and email notification
-----(without VM forwarding by email attachment)
-----(without call screening and do not disturb)
5. E911 and unlimited USA calling (3,000 min/mo)
6. No regulatory fees (or any other periodic fees except international calls)

Any feedback will be greatly appreciated. Did I miss anything?

Bill

User avatar
Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Grandfathered Hub TOS without Premier?

Post by Aveamantium » Tue Nov 24, 2009 3:07 pm

Bill D wrote:After reading much, I'm still slightly confused. I’m on my Premier trial and not sure which features will go away. Will I still have these features if I do not subscribe to Premier?

1. Outgoing Caller-ID with name
2. Incoming Caller-ID with name
3. Call waiting Caller-ID with name
4. Voice mail with web access and email notification
-----(without VM forwarding by email attachment)
-----(without call screening and do not disturb)
5. E911 and unlimited USA calling (3,000 min/mo)
6. No regulatory fees (or any other periodic fees except international calls)

Any feedback will be greatly appreciated. Did I miss anything?

Bill
Core System (Hub and Scout) not from Cosco? If so then:
1) Yes
2) Yes
3) Yes
4) Yes
5) I think the 5,000 min/month applies to you too
6) Yes

From the Blog
We are also making some changes to our Terms and Conditions and to our pricing. For all our existing Ooma Core customers, these changes are limited. Here is what applies to you:

•We’ve increased your minutes of residential, domestic calling to 5,000 minutes per month
•We’ve reduced the monthly subscription price for Ooma Premier to $9.99 (from $12.99)
•We’ve grandfathered existing Ooma Premier annual subscribers at the previous rate of$99.99. New annual subscriptions will be priced at $119.99
•We’ve implemented billing for 411 (directory assistance) at $0.99 per call (800-GOOG-411 or 800-FREE-411 are free options). This charge will be deducted from your Ooma prepaid calling account
Go AVS!

Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Re: Grandfathered Hub TOS without Premier?

Post by Bill D » Tue Nov 24, 2009 4:10 pm

Thanks. Very helpful. My Hub/Scout are non-Costco. (This is the second time you came to my rescue).

I'm thinking about buying another non-Costco Hub/Scout to use for a second line if I can't get the Scout call quality corrected (still trying). It appears from reading the blog that any non-Costco Hub/Scout that I buy now will also continue with the same terms of service. Do you agree?

Bill

User avatar
Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Grandfathered Hub TOS without Premier?

Post by Aveamantium » Tue Nov 24, 2009 4:33 pm

I would agree.

By the way, glad to help!
Go AVS!

dsegel
Posts: 34
Joined: Sat Oct 17, 2009 7:52 am

Re: Grandfathered Hub TOS without Premier?

Post by dsegel » Tue Nov 24, 2009 10:03 pm

Will the $99/year premier pricing continue ongoing for grandfathered customers, or is it only for the first year?

Bill D
Posts: 331
Joined: Mon Oct 26, 2009 6:06 am
Location: 2 Telos in FL & 1 in CA

Re: Grandfathered Hub TOS without Premier?

Post by Bill D » Tue Nov 24, 2009 10:39 pm

This moderator post is clear that you can add one more year on your Premier subscription for $99 if you order before Dec 31, 2009. After that it goes up to $119 per year. viewtopic.php?f=2&t=3261&start=40#p24585

Bill

Post Reply