faxed LOA for porting

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Sylvia Hayes
Posts: 79
Joined: Tue Oct 27, 2009 6:21 pm

faxed LOA for porting

Post by Sylvia Hayes » Thu Nov 19, 2009 4:42 pm

I just faxed the info requested for porting my number, but don't see where I can check online to see the status of porting? I had to fax it 3 times because I made a mistake the first time of putting the wrong Ooma number in, then when I sent it the second time I forgot to sign the second page, but corrected the number. I was able to get it out the 3rd time, but the pages are not in the correct sequence and one is upside down. Have a hard time figuring out how to make changes on my faxing software. My question is, is there a way to check the status somewhere here online?
slhayes

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: faxed LOA for porting

Post by hpepper » Fri Nov 20, 2009 4:41 am

No place to check online - you really need to call CS or maybe try a PM to one of the Ooma moderators of the forums.

Sylvia Hayes
Posts: 79
Joined: Tue Oct 27, 2009 6:21 pm

Re: faxed LOA for porting

Post by Sylvia Hayes » Fri Nov 20, 2009 7:17 am

I just thought I heard a link over the messages while I was waiting to get connected when I called CS, but possibly I heard wrong. She did tell me if there was any problem with the faxed form they would call me. I was just concerned because you have to initial both pages, but my view of the fax seemed to cut off that part of the form, that was why I sent the third attempt with the last page upside down.

Thanks for the response,
slhayes

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