Ooma's international rates are confusing.

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iLikeMyOoma
Posts: 7
Joined: Thu Oct 08, 2009 1:21 pm

Ooma's international rates are confusing.

Post by iLikeMyOoma » Wed Nov 04, 2009 7:55 pm

I make calls to Jamaica and the highest rates that is posted on Ooma for a (876) call is $ 0.312. However, when I check my Prepaid Account section, it tells me the call was worth 35.2¢. Does Ooma give me the latest international rates, or is it that the rates displayed are outdated?

The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?

daet
Posts: 359
Joined: Sat Apr 11, 2009 5:21 am
Location: Metairie, LA

Re: Ooma's international rates are confusing.

Post by daet » Wed Nov 04, 2009 9:13 pm

iLikeMyOoma wrote:The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?
$0.312 = 31.2 cents (a per minute tariff). So for a charge of 35.2 cents, you must have made a call for slightly over a minute.

DG
Ooma customer since April 2009
Ooma equipment: Hub ; Telo + 4 handsets
Ooma service: Annual Premier subscription

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: Ooma's international rates are confusing.

Post by Groundhound » Wed Nov 04, 2009 9:26 pm

daet wrote:
iLikeMyOoma wrote:The outgoing international calls I make list the rates as $0.312, but when I logged into Ooma and check my Prepaid Account section, under the rates section, it would say the call was worth 35.2¢. Is this accurate, or a website error (regarding the placing of the decimal)?
$0.312 = 31.2 cents (a per minute tariff). So for a charge of 35.2 cents, you must have made a call for slightly over a minute.

DG
From the international rates page:
Lowest advertised rate per country. Rates subject to change without notice. Calls are charged at a per minute rate and rounded up to the minute. Listed international calling rates do not include a mandated Federal Universal Service Fund (FUSF) fee.

allo
Posts: 266
Joined: Sun Oct 04, 2009 5:58 am
Location: FL

Re: Ooma's international rates are confusing.

Post by allo » Wed Nov 04, 2009 9:40 pm

The rates listed do not include the taxes!
At $0.35 a minute, I would get another Ooma hub and send it over there... that way you can talk all you want for free!

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