Telo receives inbound call on backup landline

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nattseng
Posts: 10
Joined: Fri Oct 16, 2009 10:42 pm

Telo receives inbound call on backup landline

Post by nattseng » Sat Oct 17, 2009 12:06 am

It would be nice if my telo will allows inbound calls from my DSL-associated landline, so I can receive calls on both the telo number and my landline number.

Thanks!

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Telo receives inbound call on backup landline

Post by murphy » Sat Oct 17, 2009 3:00 am

That is possible.
You have to integrate your land line with the Telo. (This does not involve number porting).
You have to have the land line provisioned for Busy call forwarding by Ooma.

You have to purchase Premier which gives you a second phone line.

Your land line becomes your primary phone number and your current Ooma number becomes your secondary number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

nattseng
Posts: 10
Joined: Fri Oct 16, 2009 10:42 pm

Re: Telo receives inbound call on backup landline

Post by nattseng » Fri Oct 23, 2009 7:30 pm

Thank you for your help. That's exactly what I did after I consulted with Ooma tech support.

Wilsonium
Posts: 320
Joined: Thu Apr 30, 2009 1:47 pm
Location: Tracy, CA (209)

Re: Telo receives inbound call on backup landline

Post by Wilsonium » Sat Oct 24, 2009 9:26 am

Actually, Busy Call Forwarding needs to be provisioned by the landline telephone company and then activated to forward incoming calls on the landline to the Telo number. This way if the Telo has an outbound local call using the landline, incoming calls to his landline will be forwarded to his Telo number.

Your Ooma Telo needs to be configured to properly route calls according to type. Outbound caller ID is also set so that all calls, whether long distance via telo or local via landline all show the same Caller ID. So no matter who I call or how the call is routed, the caller ID is always the same (unless, of course, I specifically select my Ooma line for the call).

Cheers
Don

nattseng
Posts: 10
Joined: Fri Oct 16, 2009 10:42 pm

Re: Telo receives inbound call on backup landline

Post by nattseng » Tue Oct 27, 2009 8:56 am

Thanks, Don. Good info.

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