Transfer lifetime premier

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AndrewScott
Posts: 17
Joined: Mon Jul 21, 2008 7:10 am

Transfer lifetime premier

Post by AndrewScott » Fri Oct 02, 2009 7:50 pm

Any chance of ever being able to transfer lifetime premier service from a hub to a new telo?

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Aveamantium
Posts: 1352
Joined: Sat Jun 20, 2009 2:28 pm
Location: Loveland, Colorado

Re: Transfer lifetime premier

Post by Aveamantium » Fri Oct 02, 2009 7:55 pm

I'm sure you can but I wouldn't do this through customer service right now, at least until they get up to speed. I would PM Bobby B to see if he can help.
Go AVS!

stevenL
Posts: 3
Joined: Fri Oct 02, 2009 8:32 pm

Re: Transfer lifetime premier

Post by stevenL » Fri Oct 02, 2009 8:52 pm

What's a "Lifetime Premier"?

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ggilman
Posts: 448
Joined: Sun May 10, 2009 5:18 pm
Location: Panama City, FL

Re: Transfer lifetime premier

Post by ggilman » Fri Oct 02, 2009 8:56 pm

stevenL wrote:What's a "Lifetime Premier"?
Originally the hub/scout systems sold for around $400 and everyone had the same level of service. Ooma changed policy and reduced the cost of the device to what you see today & came out with the separate "Premier" level of service. Those that bought in at the original price were grandfathered in at Premier level for life.

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Transfer lifetime premier

Post by Bobby B » Sat Oct 03, 2009 11:02 am

Hi Andrew,

Yes, any Premier subscriptions (lifetime, annual, monthly) and account settings will get transferred over to your Telo. If you hear otherwise -- please send me a note.

Thanks,
Bobby
Bobby B

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