Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
#23607 by Aveamantium
Fri Oct 02, 2009 7:55 pm
I'm sure you can but I wouldn't do this through customer service right now, at least until they get up to speed. I would PM Bobby B to see if he can help.
#23621 by ggilman
Fri Oct 02, 2009 8:56 pm
stevenL wrote:What's a "Lifetime Premier"?

Originally the hub/scout systems sold for around $400 and everyone had the same level of service. Ooma changed policy and reduced the cost of the device to what you see today & came out with the separate "Premier" level of service. Those that bought in at the original price were grandfathered in at Premier level for life.
#23750 by Bobby B
Sat Oct 03, 2009 11:02 am
Hi Andrew,

Yes, any Premier subscriptions (lifetime, annual, monthly) and account settings will get transferred over to your Telo. If you hear otherwise -- please send me a note.

Thanks,
Bobby

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