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- Posts: 17
- Joined: Mon Jul 21, 2008 7:10 am
Any chance of ever being able to transfer lifetime premier service from a hub to a new telo?
- Posts: 1352
- Joined: Sat Jun 20, 2009 2:28 pm
- Location: Loveland, Colorado
I'm sure you can but I wouldn't do this through customer service right now, at least until they get up to speed. I would PM Bobby B to see if he can help.
- Posts: 3
- Joined: Fri Oct 02, 2009 8:32 pm
What's a "Lifetime Premier"?
- Posts: 448
- Joined: Sun May 10, 2009 5:18 pm
- Location: Panama City, FL
stevenL wrote:What's a "Lifetime Premier"?
Originally the hub/scout systems sold for around $400 and everyone had the same level of service. Ooma changed policy and reduced the cost of the device to what you see today & came out with the separate "Premier" level of service. Those that bought in at the original price were grandfathered in at Premier level for life.
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Yes, any Premier subscriptions (lifetime, annual, monthly) and account settings will get transferred over to your Telo. If you hear otherwise -- please send me a note.