Support DTMF through the phone port for incoming calls

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jm9496
Posts: 97
Joined: Mon Jul 20, 2009 5:45 pm

Re: Support DTMF through the phone port for incoming calls

Post by jm9496 » Thu Oct 01, 2009 5:54 am

Bobby B wrote:Right now, inbound DTMF doesn't work on the Hub due to a limitation with a proprietary hardware component/driver.
Can't you have asterisk transcode out-of-band DTMF to in-band on the Hub device? It would then become in-line audio, and that is all the analog devices plugged into the line port understand anyway.

foxkid
Posts: 26
Joined: Fri Oct 02, 2009 1:23 pm

Re: Support DTMF through the phone port for incoming calls

Post by foxkid » Fri Oct 02, 2009 1:44 pm

Does this mean that I can not use my current answering machine behing OOMA (and disable all OOMA supplied voice mail functions)? Currently I have a 2 line system, and it looked promising to use 1 hub + 1 scout to create the two internal lines, and still use the integrated answering machine I have. That depends on using remote DTMF tones to control it, however.

How is it that DTMF is blocked, but audio (including, I assume, singing) is not?

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: Support DTMF through the phone port for incoming calls

Post by niknak » Fri Oct 02, 2009 1:49 pm

I think the Telo does support DTMF , which is why they probably feel justified taking away voicemail ( you can hook up your own machine)

The Hub does not support DTMF due to a contractual provision concerning use of proprietary components

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Support DTMF through the phone port for incoming calls

Post by murphy » Fri Oct 02, 2009 1:53 pm

They detect an incoming DTMF tone and turn off the audio path for the duration of the tone.
This is apparently a permanent restriction on the hub / scout product.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

foxkid
Posts: 26
Joined: Fri Oct 02, 2009 1:23 pm

Re: Support DTMF through the phone port for incoming calls

Post by foxkid » Fri Oct 02, 2009 2:01 pm

Thank you for the answer. Not using our internal voicemail isn't a killer, but it would have been inconvenient to learn it after the fact.

-- Carl

nattseng
Posts: 10
Joined: Fri Oct 16, 2009 10:42 pm

Re: Support DTMF through the phone port for incoming calls

Post by nattseng » Fri Oct 16, 2009 11:54 pm

Just got my telo today. The inbound DTMF is also blocked.

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Support DTMF through the phone port for incoming calls

Post by murphy » Sat Oct 17, 2009 3:03 am

nattseng wrote:Just got my telo today. The inbound DTMF is also blocked.
It has been stated that the restriction will be removed by a future software update to the Telo.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

nattseng
Posts: 10
Joined: Fri Oct 16, 2009 10:42 pm

Re: Support DTMF through the phone port for incoming calls

Post by nattseng » Fri Oct 23, 2009 7:27 pm

Great! Thanks.

dstevenson
Posts: 2
Joined: Thu Feb 04, 2010 2:57 pm

Re: Support DTMF through the phone port for incoming calls

Post by dstevenson » Thu Feb 04, 2010 3:06 pm

Does anyone know when this software update will be released? It is still blocking inbound DTMF Tones.

amoney
Posts: 586
Joined: Tue Dec 22, 2009 9:43 pm

Re: Support DTMF through the phone port for incoming calls

Post by amoney » Thu Feb 04, 2010 5:16 pm

dstevenson wrote:Does anyone know when this software update will be released? It is still blocking inbound DTMF Tones.
Ditto.

At least throw out an ETA. Say 6 mo, so that way we can interpret it as 18 mo. Or tell us 2 yrs, then we can interpret that as never.
Comcast > Telo > WRT54G

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