Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
#22853 by jm9496
Thu Oct 01, 2009 5:54 am
Bobby B wrote:Right now, inbound DTMF doesn't work on the Hub due to a limitation with a proprietary hardware component/driver.

Can't you have asterisk transcode out-of-band DTMF to in-band on the Hub device? It would then become in-line audio, and that is all the analog devices plugged into the line port understand anyway.
#23442 by foxkid
Fri Oct 02, 2009 1:44 pm
Does this mean that I can not use my current answering machine behing OOMA (and disable all OOMA supplied voice mail functions)? Currently I have a 2 line system, and it looked promising to use 1 hub + 1 scout to create the two internal lines, and still use the integrated answering machine I have. That depends on using remote DTMF tones to control it, however.

How is it that DTMF is blocked, but audio (including, I assume, singing) is not?
#23443 by niknak
Fri Oct 02, 2009 1:49 pm
I think the Telo does support DTMF , which is why they probably feel justified taking away voicemail ( you can hook up your own machine)

The Hub does not support DTMF due to a contractual provision concerning use of proprietary components
#23444 by murphy
Fri Oct 02, 2009 1:53 pm
They detect an incoming DTMF tone and turn off the audio path for the duration of the tone.
This is apparently a permanent restriction on the hub / scout product.
#26904 by murphy
Sat Oct 17, 2009 3:03 am
nattseng wrote:Just got my telo today. The inbound DTMF is also blocked.

It has been stated that the restriction will be removed by a future software update to the Telo.
#45324 by amoney
Thu Feb 04, 2010 5:16 pm
dstevenson wrote:Does anyone know when this software update will be released? It is still blocking inbound DTMF Tones.


At least throw out an ETA. Say 6 mo, so that way we can interpret it as 18 mo. Or tell us 2 yrs, then we can interpret that as never.

Who is online

Users browsing this forum: No registered users and 9 guests