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#14511 by mwalsh1
Sat Aug 01, 2009 1:32 pm
I have 2 DirecTV boxes that cannot call DirecTV.
They are HR10-250 models.
They are connected through a scout.
I am able to get everything working except the box does not communicate with DirecTV.
My telephone works through the scout.
I have listened in while my box calls DirecTV.
It calls, DirecTV answers, the sqeaks and sqwaks occur.
Then it hangs up and says "No Connection".
I've tried several different telephone numbers.
I've tried every phone setting on the box.

Any suggestions?

MW
#14512 by niknak
Sat Aug 01, 2009 1:36 pm
Disable the ooma connection tone from the Lounge
#14514 by niknak
Sat Aug 01, 2009 1:48 pm
I think this issue has come up before, I don't have DirectV but you may have to adjust the baud rate that the box is sending
also try putting *99 into dialing string
search these forums for DirectV dialing
#14516 by mwalsh1
Sat Aug 01, 2009 2:05 pm
Tried the *99, no luck there.
Looked for a baud rate adjustment menu.
Could not find one.

MW
#14518 by but2002
Sat Aug 01, 2009 3:14 pm
This is offtopic, but I consider it important

If your username is indeed your phone number, I recommend that you get it changed, as it could bring a wealth of bad calls.
#14521 by murphy
Sat Aug 01, 2009 4:48 pm
Try connecting the unit to the hub instead of the scout but still prefix the phone number with *99,

You may need to use something other than a comma. It is the standard to provide a 2 second pause but I have also seen the letter P used to indicate a pause. Your manual for the unit should tell you what to use.
#14527 by mwalsh1
Sat Aug 01, 2009 5:18 pm
Tried connecting to the Ooma hub directly, no luck.
I've tried several iterations of the ,,*99,, with no luck.
I even went to Radio Shack and bought a DSL filter.
Read on another forum that that might work.
But no, it did not.

Thanks for the advice, but still searching.

MW
#14528 by mwalsh1
Sat Aug 01, 2009 5:21 pm
Yes I didn't realize my telephone number was going to be plastered on every post. I don't do forums very much.

But with my Ooma system, I can easily block anybody out.

Do I have to get a new account to change it?
#14530 by but2002
Sat Aug 01, 2009 6:10 pm
4802727717 wrote:Yes I didn't realize my telephone number was going to be plastered on every post. I don't do forums very much.

But with my Ooma system, I can easily block anybody out.

Do I have to get a new account to change it?


You could ask a forum administrator to do it for you.

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