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#20376 by niknak
Tue Sep 15, 2009 7:30 pm
You can always sell unwanted equipment on Ebay
#20380 by bw1
Tue Sep 15, 2009 7:50 pm
Since it's prepaid service, shouldn't they be sending you a new hub for free, postage paid?
#20381 by MWPollard
Tue Sep 15, 2009 7:54 pm
bw1 wrote:Since it's prepaid service, shouldn't they be sending you a new hub for free, postage paid?
The service is prepaid "for life", but the equipment is not. I have no problem buying a replacement device, if it fails after a reasonable life span. I just don't want to pay again for a service that I've already paid for.
#20383 by bw1
Tue Sep 15, 2009 8:01 pm
The service is prepaid for the life of the hub as specified in the terms of service. In other words, the phone service and the equipment that is used to provide that service goes hand in hand. Therefore, you should expect and will have to buy a new hub or whatever is the latest hardware available at the time that your existing hardware fails to provide your phone service.

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