Vtec525 wrote:That's not true. I had vonage before and total I paid was $28.. something.
How long ago? Here is my last full month bill.
Residential Basic 500 Minutes Plan $17.99
Residential Basic 500 Plan - Additional Line $17.99
Regulatory Recovery Fee $1.98
Emergency 911 Cost Recovery $1.98
Federal Program Fee $2.60
Sales Tax $2.55
State E911 Fee $2.00
Total Amount $47.09
All of the regulatory agencies caught up with Vonage a year or so ago.
You are getting ripped off..
My cousins past month bill for UNLIMITED PLAN:
Account Number: XXXXXXX252
Amount of Transaction: $28.40
Dear XXXX XXXX,
On 6/15/2009 we successfully processed the above monthly charge using the credit card on your Vonage account.
The FCC recently mandated that VoIP providers, including Vonage, are required to contribute to the Federal Universal Service Fund (USF). Vonage is committed to complying with this mandate from the FCC. Accordingly, a 5.31% Federal Universal Service Fee will be added to your bill. Vonage does not profit nor benefit in any way from this contribution to the USF. This charge is passed directly to the United States government.
The goals of Universal Service, as mandated by the 1996 Telecommunications Act, are to promote the availability of quality services at just, reasonable, and affordable rates; increase access to advanced telecommunications services throughout the Nation and advance the availability of such services to all consumers. For more information please visit http://www.fcc.gov
If you would like to see your billing details, they are available in the Billing section of your Vonage web account at: https://secure.vonage.com/webaccount/
. For a complete explanation on how to read your bill, please visit: http://www.vonage.com/help.php?article=545
If you have any questions now or in the future Vonage Customer Care is eager to assist you 24 hours a day, 7 days a week. Please visit our help center at http://www.vonage.com/help.php
or send us an email from our Contact Us page at http://www.vonage.com/help_contactUs.php
. You can also call us Toll Free at: 1-VONAGE-HELP (1-866-243-4357).
We appreciate your business.
Vonage Customer Care