If I am not mistaken, I think outgoing calls only incur a termination charge when the call is actually answered, and then I think the fee is a per minute rate. So whether or not you need to press "1", I don't think they would incur a termination charge just to multi-ring your cell phone.sokha wrote:why we need to do what we do to do with MR like pressing "1"? it's actually cost Oooma money to forward calls to your cell phone or whatever your 2nd number is (landline or cell). the cost might be small but remember this....
And if you want to answer the call and press "1", they have the termination fee either way. So I fail to see how it would save them any costs. Perhaps I am wrong.
And I can see where some people may like the "1" prompt, if they want to be able to know if the cell was called directly or via MR. I'd suspect at least as many of us, if not more, don't care. We care more about who is calling, and base whether or not to answer on that instead of what number they dialed to reach you.
The only real advantage I can see to the "1" is avoiding having VM or an answering machine on the MR number trigger Ooma thinking the call was answered and thus never divert back to Ooma's VM. But that seems like a red herring too.
All you need to do is either disable VM on the cell phone, or at least set its VM answer count to a ring or two longer than the Ooma VM ring count. If the MR number (ie cell) is not answered in time, Ooma will divert to VM anyway.
MR to a cell phone is a near ideal solution. On my office landline, I would use call forward no answer to divert to my cell phone when not in my office. Then if I did not answer that, my cell VB would eventually kick in. But that means it would take 8 rings or so, unless prior to leaving the office I remembered to invoke regular call forwarding so the cell would ring immediately.
With MR, I get the best of both worlds. Cell phone rings concurrently, so even if I just step out of the office, call take a call immediately with no need to remember to enable / disable CF. And if I don't answer, Ooma handles the VM and instantly sends a SMS to my phone besides as a notification.
But pressing "1" is inconvenient especially when driving or using a headset. So I'd love the option to eliminate it, but I fail to see how it can affect Ooma termination costs, unless the MR number picks up even when you don't want it to (ie faster than your Ooma VM timeout).
Still, as much as I'd love to eliminate the "1", having MR is so far ahead of call forwarding no answer that I'll live with it.