Automatically update Personal black lists from Community

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jtroth
Posts: 19
Joined: Wed Mar 13, 2013 7:06 pm

Automatically update Personal black lists from Community

Post by jtroth » Mon Jul 08, 2013 12:06 pm

It would be great to have a user option to have a number removed from one's Personal blacklist if & when that same number is added to the Community blacklist. That would keep one's personal lists pruned down to just potentially active numbers that aren't yet being caught.

jtroth
Posts: 19
Joined: Wed Mar 13, 2013 7:06 pm

Re: Automatically update Personal black lists from Community

Post by jtroth » Fri Aug 30, 2013 7:17 pm

I'd like to bump this and see if Ooma has any interest in doing this?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Automatically update Personal black lists from Community

Post by murphy » Sat Aug 31, 2013 1:17 am

It is believed that the community blacklist is computer generated by a given phone number appearing on an unknown number of personal blacklists. If numbers were removed from personal blacklists they would also be removed from the community blacklist when they no longer met the inclusion criteria.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jtroth
Posts: 19
Joined: Wed Mar 13, 2013 7:06 pm

Re: Automatically update Personal black lists from Community

Post by jtroth » Sat Aug 31, 2013 1:35 pm

"It is believed...." :?: By whom is it believed and for what reason?

I would hope that OOMA is more careful than that about how they create the community blacklist !?! And even if that is true as to how numbers get there, it doesn't necessarily follow that that is how they get removed.

I'd love it if someone who actually knows how this works from OOMA could comment whether my request is at all in the running for something they might do ! It's a minor thing in the grand scheme of things, but would be useful.

holmes4
Posts: 534
Joined: Wed Mar 20, 2013 3:18 pm
Location: New Hampshire

Re: Automatically update Personal black lists from Community

Post by holmes4 » Sun Sep 01, 2013 3:25 pm

How community and personal blacklists work together
When you add a phone number to your personal blacklist, you're asked to give a reason for blocking the caller. If you list the reason as "personal", nothing further will happen. Otherwise, as you and other Ooma users add numbers to your personal blacklists and mark them as sources of various "phone spam," Ooma aggregates that information to keep the community blacklist as up-to-date as possible. After confirming that widely-blocked numbers are legitimate sources of spam, Ooma adds those numbers to the community blacklist, saving other people the trouble of ever receiving an unwanted call from those numbers.
Steve

jtroth
Posts: 19
Joined: Wed Mar 13, 2013 7:06 pm

Re: Automatically update Personal black lists from Community

Post by jtroth » Thu Sep 05, 2013 3:49 pm

@holmes4 Thanks! That is what I had pretty much understood.

Anyway, I hope that next time they are messing with that part of the system they take the opportunity, if it's possible, to put in code that would remove numbers from personal lists after adding them to the community list. We have no way to know that a number has been added to the community list, so no way to know that it's no longer necessary to have it in our personal list. Just a nice-to-have - kind of puts a nice little ribbon on the whole blacklist service :D

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