Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I would hope that OOMA is more careful than that about how they create the community blacklist !?! And even if that is true as to how numbers get there, it doesn't necessarily follow that that is how they get removed.
I'd love it if someone who actually knows how this works from OOMA could comment whether my request is at all in the running for something they might do ! It's a minor thing in the grand scheme of things, but would be useful.
When you add a phone number to your personal blacklist, you're asked to give a reason for blocking the caller. If you list the reason as "personal", nothing further will happen. Otherwise, as you and other Ooma users add numbers to your personal blacklists and mark them as sources of various "phone spam," Ooma aggregates that information to keep the community blacklist as up-to-date as possible. After confirming that widely-blocked numbers are legitimate sources of spam, Ooma adds those numbers to the community blacklist, saving other people the trouble of ever receiving an unwanted call from those numbers.
Anyway, I hope that next time they are messing with that part of the system they take the opportunity, if it's possible, to put in code that would remove numbers from personal lists after adding them to the community list. We have no way to know that a number has been added to the community list, so no way to know that it's no longer necessary to have it in our personal list. Just a nice-to-have - kind of puts a nice little ribbon on the whole blacklist service