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#109328 by dccsb
Mon Apr 29, 2013 12:50 pm
Could you add a mechanism to allow a user to "override" a specific number that is on the community blacklist? Recently the 800 number that comes up when I call home (we use VOIP at work) has been added to the community blacklist and now I can no longer call home from work. I would rather not disable the entire community blacklist but would like in my situation to bypass this feature fro this one number. Thoughts?
#109339 by lbmofo
Mon Apr 29, 2013 3:59 pm
dccsb wrote:Could you add a mechanism to allow a user to "override" a specific number that is on the community blacklist? Recently the 800 number that comes up when I call home (we use VOIP at work) has been added to the community blacklist and now I can no longer call home from work. I would rather not disable the entire community blacklist but would like in my situation to bypass this feature fro this one number. Thoughts?

Perhaps in the future when Ooma makes further improvements to blacklist.
For now, I recommend disabling Community Blacklist so you can call home.
With wildcard blacklisting, personal blacklist has become very powerful. You can block all numbers using 10 entries. 0* to 9* /viewtopic.php?f=5&t=14774&start=20#p108473
#109362 by MLXXXp
Tue Apr 30, 2013 5:02 am
dccsb wrote:Has anyone from Ooma replied to the requests?

Here's one thread about whitelisting:
http://www.ooma.com/forums/viewtopic.php?f=7&t=14441

Here's a reply in the above thread by Tom B of Ooma:
http://www.ooma.com/forums/viewtopic.php?f=7&t=14441&start=10#p104234

Here's the actual post from Bobby B of Ooma, referenced in the above thread. (Only "Wildcarding for blacklists", has been implemented, so far.):
http://www.ooma.com/forums/viewtopic.php?f=7&t=13929&p=97087#p97087
#112570 by jc966
Tue Aug 13, 2013 2:04 pm
All the incoming calls with 1-800 numbers went directly into voice mail without ringing with my newly purchased Ooma Telo. I had to disable the community blacklist to allow 1-800 number incoming calls to come through. These calls were important calls from my bank, security department of credit card and some from Dell service department. I bet all these calls were VIOP based. Ooma should give the community blacklist another look; otherwise, everyone will eventually turn it off and no one will be using it.
#112571 by lbmofo
Tue Aug 13, 2013 2:14 pm
If in doubt, you can make the community blacklist treatment "send to voicemail" so if important, they'll leave a message.

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