(i) Ownership and Risk of Loss. You will own the Equipment and bear all risk of loss of, theft of, casualty to or damage to the Equipment, from the time it is shipped to you. If the Equipment is damaged, lost, or stolen you will no longer be able to make unlimited local and domestic long-distance calls and will be required to purchase new Equipment.
(a) Limited Equipment Warranty: We provide a limited warranty on the Equipment as to manufacturing defects for a period of ONE year from the date of purchase. This Limited Warranty does not apply to any defect or failure other than a manufacturing defect, and, without limiting the generality of the foregoing, does not apply to any defect caused by damage in transit, damage by a Retailer, damage from dropping, abuse, water damage, electrical or lightning, or from other types of customer handling.
You would love it to be constructed sturdier and you call the manufacturer hoping they will help you.
but alas... the product dropped...
In the end we can talk about build quality all we want but most products are not built to be dropped.
It sucks when it happens and you hope the product could pass the drop test but this item was made to sit on a flat surface and therefore probably not subjected to any drop tests.
If it helps, I recently saw a post on this forum where somebody was looking to sell their unit.