all incoming calls go to voicemail without ringing through

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sistasuzy
Posts: 1
Joined: Fri Mar 15, 2013 5:13 pm

all incoming calls go to voicemail without ringing through

Post by sistasuzy » Fri Mar 15, 2013 5:37 pm

At first I could get incoming calls. For at least the first 2 days. But now no calls are ringing through, they just go straight to voice mail. :cry: This is frustrating. I looked through all the other posts and found 1 ring then voice mail. I also have taken all call blocking off to see if that would help and no change.
Any other suggestions?
Thanks for you help........
sistasuzy

dsinternet
Posts: 852
Joined: Fri Nov 20, 2009 8:32 pm
Location: Minnesota

Re: all incoming calls go to voicemail without ringing through

Post by dsinternet » Fri Mar 15, 2013 5:50 pm

The below is from a post 3 years ago. I don't use DND, but this might work. Good luck.

If the envelope light on my Ooma base is orange which means "Do Not Disturb" (DND) is on.
Push and hold the button until it goes out.

Tom
Ooma Moderator
Posts: 4328
Joined: Sat Sep 05, 2009 8:07 am

Re: all incoming calls go to voicemail without ringing through

Post by Tom » Sat Mar 16, 2013 10:02 am

Went ahead and turned off Do-Not-Disturb on your unit.

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