http://sanjose.bbb.org/businessreport.a ... yid=237333
Looks like they got a F for not responding to couple of complaints.
For a potential customer a big F on BBB may not be comforting! Unless they check out amazon.com reviews or this forum.
Before taking the ratings too seriously take a look at this thread - http://www.dslreports.com/forum/r222406 ... Jack-maker
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Eventually Ooma may be listed on Epinions, where many go for independent reviews. Of late Amazon has done a great service by allowing fair (even if critical) reviews of products and services.
If I read the BBB site correctly, there is one complaint which Ooma hasn't responded to, and you are getting an F.
If you look at the dslr link to the MagicJack thread, you'll see that MagicJack went from an F- to an A in about a month.
I no longer trust the BBB. I trust google, Amazon reviews and Epinion reviews.
There is also dslreports reviews, which can be found here (for Ooma) - http://www2.dslreports.com/comments/3322
I think anyone can review Ooma at the above link. The more reviews, the more helpful it will be for future potential customers.
Great Job Guys and Gals
Ooma hardware Hub/Scout
LIFETIME PREMIER MEMBER
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I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.