Want: Easier way to access Voicemail

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HellsChicken
Posts: 4
Joined: Fri Jul 27, 2012 12:27 pm

Want: Easier way to access Voicemail

Post by HellsChicken » Fri Jul 27, 2012 12:29 pm

My Ooma is tucked away near my cable modem in the basement, so pressing the play button is a hassle. Dialing our full phone number is annoying (even if we have it in the address book).

I'd love to see something implemented like most of your competitors with a simple * operation. eg. *99 (Comcast) or *123 (Vonage) to pick up voicemail.

TPower
Posts: 17
Joined: Tue Apr 03, 2012 10:18 pm

Re: Want: Easier way to access Voicemail

Post by TPower » Fri Jul 27, 2012 4:15 pm

My att cordless phones has a voice mail feature. Shows me when I have a voice mail and all i did was program one time to set up number and than i just push the #1 key and it goes to voice mail no problem!

HellsChicken
Posts: 4
Joined: Fri Jul 27, 2012 12:27 pm

Re: Want: Easier way to access Voicemail

Post by HellsChicken » Fri Jul 27, 2012 5:03 pm

That's a phone feature, though, not Ooma. I'm asking for Ooma to have a built in feature for this, as most other phone service providers do.

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Want: Easier way to access Voicemail

Post by murphy » Fri Jul 27, 2012 5:16 pm

It's a single button press on a Telo handset.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

HellsChicken
Posts: 4
Joined: Fri Jul 27, 2012 12:27 pm

Re: Want: Easier way to access Voicemail

Post by HellsChicken » Fri Jul 27, 2012 6:03 pm

Which is, again, a feature of a specific phone :p

My point is to NOT have to buy a new phone. You don't have to buy a new phone if you go with Comcast, or Vonage, or Frontier. Their system just supports a star key code to access voicemail. No reason Ooma can't do the same.

EX Bell
Posts: 401
Joined: Fri Jan 20, 2012 10:42 pm
Location: Toronto, Ontario

Re: Want: Easier way to access Voicemail

Post by EX Bell » Sun Jul 29, 2012 12:41 pm

HellsChicken wrote:Which is, again, a feature of a specific phone :p

My point is to NOT have to buy a new phone. You don't have to buy a new phone if you go with Comcast, or Vonage, or Frontier. Their system just supports a star key code to access voicemail. No reason Ooma can't do the same.
They could, but to be frank and with all due respect, you can just set your own number as an autodial in memory on the phone and I can't really relate to how that's an annoyance. If you don't have a single button to dial VM, then you probably don't have a light on your phone(s) to indicate a message is waiting. So if your Telo is tucked away in the basement, how do you even know if you have a message? If you're a Priemier subscriber and own a smart phone, the voicemail to email is an incredibly useful feature. Ooma basic is great, but Ooma with Premier service is so much better. I recommend all my clients and friends purchase Ooma with an annual Premier subscription.

Many phones will also allow single button auto dial, and as has been mentioned already, others have a feature (like my Panasonic) that flashes a light and presents a single soft key to press for VM access when a voicemail is waiting. With so many options available from various manufacturers, this is a nice to have as you wrote, but very likely a very low priority with the company.

One of the unexpected benefits that came from switching to Ooma was purchasing my Panasonic KX-TG6655S DECT 6.0
I didn't realized just how bad the sound quality of my old phones were and what I was missing from Ooma until I upgraded. Very glad I did. Money well spent in my case.
Customer Since: 1/17/12
Service: Premier 1/30/2012
BELL Canada Port: 1/30/12 - 2/13/12
TekSavvy via BELL FTTN: 25 Mbps/10 Mbps
Setup: Sagemcom 2864 > Cisco E2000 > Time Capsule v1 > Telo
Handsets: Panasonic KX-TG6655S DECT 6.0

oomg
Posts: 593
Joined: Fri Feb 20, 2009 3:59 am
Location: SoCal -- L.A.

Re: Want: Easier way to access Voicemail

Post by oomg » Mon Jul 30, 2012 1:32 pm

"If you're a Priemier subscriber and own a smart phone, the voicemail to email is an incredibly useful feature. Ooma basic is great, but Ooma with Premier service is so much better. I recommend all my clients and friends purchase Ooma with an annual Premier subscription."

That's what I do. All voicemail messages for each of my multiple Ooma systems is forwarded to an email address on my iPhone which is always in my possession. Thus, I have immediate access to all messages even when I am not in the same location as my Ooma system where the message is left.
oomg -- Voice Over Internet Person

I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.

GMOOMA
Posts: 105
Joined: Fri Apr 27, 2012 2:14 pm

Re: Want: Easier way to access Voicemail

Post by GMOOMA » Thu Aug 02, 2012 6:39 pm

You can also access vmail from the web interface.. doesn't have to be a pc.. a tablet can login and playback messages too..
You can also program speeddial numbers in most cordless handsets, where you hold down a preset number (1) usually is voicemail so you can program your ooma #.. and it directly logs in, no password needed.

sberube
Posts: 44
Joined: Mon Oct 22, 2012 12:23 pm

Re: Want: Easier way to access Voicemail

Post by sberube » Tue Oct 23, 2012 6:10 pm

+1 on this. Vonage originally made you dial your # then added *123 to access voicemail. I also suggest getting a star code for this.

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