Badly designed survey

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Randysea
Posts: 2
Joined: Thu Feb 02, 2012 11:36 pm

Badly designed survey

Post by Randysea » Tue May 29, 2012 5:04 pm

I just received an email asking me to participate in an OOMA survey. The first question is just silly: "Why do you choose to have a home phone?" Duh!

The questions that follow assume one has purchased the OOMA to replace a landline. I got it for a second line, as I assume many others have. So the survey is meaningless and unanswerable for us.

Waste of time and OOMA's money.

dsinternet
Posts: 852
Joined: Fri Nov 20, 2009 8:32 pm
Location: Minnesota

Re: Badly designed survey

Post by dsinternet » Tue May 29, 2012 6:06 pm

I replaced my landline with Ooma. I don't know many, but every one that I know that has Ooma replaced there landline. Why spend the extra money when Ooma does it all for cheaper. I have had Ooma for over 2 years and love the low cost. I thought the survey was good. I gave them some feedback that I hope they use in the future. Its nice to see the company is looking toward the future.

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Badly designed survey

Post by murphy » Tue May 29, 2012 6:28 pm

Randysea wrote:I just received an email asking me to participate in an OOMA survey. The first question is just silly: "Why do you choose to have a home phone?" Duh!
It's probably there because of many reports that the majority of people under 30 do not have a home phone, just a cell phone.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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