Ooma Mobile still not reliable

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bocaboy
Posts: 27
Joined: Fri Jun 10, 2011 4:43 am

Ooma Mobile still not reliable

Post by bocaboy » Mon Mar 26, 2012 3:44 pm

The Ooma mobile app for the iPhone continues to be a hit-or-miss affair when making a call. At least half the time there is no audio once the call is connected. Bluetooth integration is also a 50/50 shot. If this was a free app as an add-on to a Premiere subscription, I might be more forgiving, but paying for this app and not having it perform reliably is just not acceptable.

How are other usiers faring with this app? Any suggestions to beat it into submission?

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Ooma Mobile still not reliable

Post by lbmofo » Mon Mar 26, 2012 7:40 pm

About the app, are you using wifi or 3G? If wifi, maybe your router isn't playing nice with the app. I've gone through 2 TrendNet routers (1 worked on and off) that didn't work well with the app; couldn't figure out why. Even my D-Link DIR-825 didn't work out of the box until I upgraded the firmware.

Today, using 4G (AT&T's HSPA+ on iPhone 4S; even 3G on 4 and 3S were good), I had a 5 minute conversation without any issues. No problems for me.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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EX Bell
Posts: 401
Joined: Fri Jan 20, 2012 10:42 pm
Location: Toronto, Ontario

Re: Ooma Mobile still not reliable

Post by EX Bell » Tue Mar 27, 2012 8:43 pm

4G is a meaningless term ;) , but we get the point. Ooma mobile app does work well over good connection.
Customer Since: 1/17/12
Service: Premier 1/30/2012
BELL Canada Port: 1/30/12 - 2/13/12
TekSavvy via BELL FTTN: 25 Mbps/10 Mbps
Setup: Sagemcom 2864 > Cisco E2000 > Time Capsule v1 > Telo
Handsets: Panasonic KX-TG6655S DECT 6.0

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Ooma Mobile still not reliable

Post by lbmofo » Tue Mar 27, 2012 8:57 pm

EX Bell wrote:4G is a meaningless term
You're probably right, most people don't know what 4G means (may not care); originally AT&T wasn't gonna call HSPA+ 4G until TMobile started to; iPhone 4S (with latest OS upgrade) will reflect "4G" now if on AT&T's HSPA+. But AT&T has both LTE & HSPA+. TMobile only has HSPA+ and won't have LTE (no money to). LTE does/will trump all other 4G out there; Sprint's WiMax (also referred to as 4G) has no chance.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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