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#92585 by Trinimd
Sat Feb 04, 2012 8:08 pm
Just got an email for my two accounts in Florida
Taxes are going up from $3.45 to $4.50
:-(
#92595 by dealing3000
Sun Feb 05, 2012 7:16 am
Why I am angry is that this is a completely BS fee. The bolded part are costs to do business and should not be considered a tax or fee. This is pure phone company BS seeping into Ooma.

Regulatory Compliance Fee...
Ooma uses this fee to recover certain of Ooma’s costs associated with compliance with regulatory, legal and tax requirements including: (1) fees Ooma is required to pay to support the TRS fund, which supports facilities and services used to provide telecommunications services for individuals with hearing or speech disabilities; (2) annual regulatory fees assessed on Ooma by the Federal Communications Commission; (3) costs Ooma incurs administering, billing, collecting and making required tax and regulatory filings and complying with other regulations; (4) regulatory surcharges Ooma pays to the providers of telecommunications that Ooma uses to provide its services.
#92727 by castmike
Wed Feb 08, 2012 12:17 pm
Since there was not any info on actual tax increases I assume they are just increasing their "service" fees to collect taxes.
#92735 by lbmofo
Wed Feb 08, 2012 12:51 pm
All clearly spelled out: https://go.ooma.com/tax_calculator

Regulatory Compliance Fee

Ooma uses this fee to recover certain of Ooma’s costs associated with compliance with regulatory, legal and tax requirements including: (1) fees Ooma is required to pay to support the TRS fund, which supports facilities and services used to provide telecommunications services for individuals with hearing or speech disabilities; (2) annual regulatory fees assessed on Ooma by the Federal Communications Commission; (3) costs Ooma incurs administering, billing, collecting and making required tax and regulatory filings and complying with other regulations; (4) regulatory surcharges Ooma pays to the providers of telecommunications that Ooma uses to provide its services.

911 Service Fee

Ooma uses this fee to recover its costs of providing 911 service for Ooma customers as required by Federal Communications Commission regulations.

Federal Universal Service Charge

Ooma uses this fee to recover contributions Ooma is required to make to the federal Universal Service Fund, which provides support to promote access to telecommunications services at reasonable rates for those living in rural and high-cost areas, income-eligible consumers, rural health care facilities, and schools and libraries.

State and local taxes, fees and surcharges

These charges include taxes, fees and surcharges imposed by state, county, parish, borough, district and municipal governments, such as state universal service funds, local 911 services, sales and utility taxes and other local taxes, fees and surcharges, based on the registered location of your Ooma device. Some of these fees are government mandated charges and others are charges Ooma passes through to you.
#92811 by davidm
Thu Feb 09, 2012 3:16 pm
Gee what a coincidence. Suddenly fees went up on the same month nationwide and the states all coordinated it for this month all at once. :o Yeah right. It's obvious it's Ooma who decided to suddenly start collecting these fees.
#93043 by mrjagster
Thu Feb 16, 2012 5:52 am
After entering my zip code in the calculator I find the monthly charge to be $4.50. All are fees except one which is a $.23 tax.

Not bad considering my taxes would be a lot higher if I went with AT&T or any other service provider.

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