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#96519 by dsinternet
Wed May 30, 2012 3:24 pm
brianwi wrote:I chatted with an Ooma rep the other day to inquire about handset availability, and was told mid-June.

That's great news. Could someone from Ooma forum confirm this info. I have hear of some CS reps giving out wrong info in the past. That's why my first stop is the forum when I run into problems.
#97043 by EX Bell
Tue Jun 19, 2012 12:30 pm
Bobby B, we really need a solution here!

I've begun converting clients to Ooma and I have three installs coming up. They all need handsets for a second line and none are available. Can we get some sort of credit to the minutes for the Ooma app users as a stop gap measure? The 250 included with Premier won't suffice, but a 1000 minutes per month until the HD2 Handset is available might work for them. Even still, all three of these clients want Premier service with incoming on a second number to the Telo handset, so the Ooma app isn't going to help there. Might lose these sales as a result.
Last edited by EX Bell on Wed Jun 20, 2012 12:22 pm, edited 3 times in total.
#97045 by EX Bell
Tue Jun 19, 2012 3:00 pm
The ROI would probably turn them off of the product when compared with other options. I would find it strange to spend $400 and $28 a month to achieve the same capability that was originally quoted at $260 and $14 a month.

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