Joining existing conversation on another handset

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jw56947
Posts: 7
Joined: Mon Jan 09, 2012 8:39 am

Joining existing conversation on another handset

Post by jw56947 » Mon Jan 09, 2012 8:46 am

I have 3 ooma Telo's. When my wife is on one extension and asks me to pick up another to join the call I push the green button and it asks if I want to join (on the screen) when I push the green button again it does nothing. I have been playing with this for some time and cannot get onto an existing phone conversation with another handset. :?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Joining existing conversation on another handset

Post by murphy » Mon Jan 09, 2012 9:17 am

jw56947 wrote:I have 3 ooma Telo's. When my wife is on one extension and asks me to pick up another to join the call I push the green button and it asks if I want to join (on the screen) when I push the green button again it does nothing. I have been playing with this for some time and cannot get onto an existing phone conversation with another handset. :?
Push the left softkey instead of the green button when the question is asked.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jw56947
Posts: 7
Joined: Mon Jan 09, 2012 8:39 am

Re: Joining existing conversation on another handset

Post by jw56947 » Mon Jan 09, 2012 4:37 pm

Thanks for the info. I have tried everything inlcuding the soft key. Now the phone will not ring on an incoming call. When I pick up for an incoming call I cannot hear and I cannot speak yet it picks up the call from my cell phone and everything is dead. I have gone through the troubleshooting guide and I have checked everything on the menu carefully. I guess my 1 month old handset is bad. The other one I have works fine.

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