porting from verizon

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arkumar15
Posts: 99
Joined: Wed Apr 15, 2009 5:52 pm

porting from verizon

Post by arkumar15 » Thu Apr 16, 2009 9:32 am

I requested for porting my number from Verizon. Does anyone has done this before. If yes, did Verizon charge anything for porting the number from them. And also how long did it take port a number from Verizon.

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garg11
Posts: 22
Joined: Wed Dec 24, 2008 12:41 pm
Location: NYC

Re: porting from verizon

Post by garg11 » Thu Apr 16, 2009 10:31 am

No, Verizon didn't charge me, but they did a lot bad things with their DSL,
They stop my DSL service and then I complain for that they said, that my house doesn't have Internet connection and any stupid things like do you want FIOS or Hi-Speed blh-blah-blah.
(I was verizon customer for 5 year and know other :o) )
It was until I complain to sv. of customer support(customer support are so cheap,so bad,wily people)
quit their service.
Thanks God, ooma and USA.

arkumar15
Posts: 99
Joined: Wed Apr 15, 2009 5:52 pm

Re: porting from verizon

Post by arkumar15 » Thu Apr 16, 2009 11:17 am

Thanks for the information.

Shell
Posts: 24
Joined: Wed Apr 08, 2009 4:29 pm
Location: Ohio

Re: porting from verizon

Post by Shell » Thu Apr 16, 2009 12:38 pm

arkumar15 I too am porting a number from Verizon did someone from ooma email you and tell you that you needed a CSR? They told me that then when I called Verizon they said ooma needed to call some other place and get it not me. When I told ooma this they asked for a copy of my phone bill. Makes me wonder what is going on.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: porting from verizon

Post by niknak » Thu Apr 16, 2009 12:49 pm

I ported my number from Verizon in NYC - it took 30 days- this is how it went....
faxed OOMA my phone bill during last week of February

Did not hear from them for 2 weeks

Got an email then week of March 9 stating they received my LOA & phone bill

Following week got email stating port was scheduled to complete on April 1

April 1 at midnight Verizon home wiring was dead, temporary OOMA number was replaced by the number I had ported and was working

Credit card charge from OOMA appeared with April billing statement

no charges from Verizon for port, in fact just received a 15$ credit back from Verizon since port occurred in the middle of a billing cycle

All is good with OOMA except for outages earlier this week1

arkumar15
Posts: 99
Joined: Wed Apr 15, 2009 5:52 pm

Re: porting from verizon

Post by arkumar15 » Fri Apr 17, 2009 8:59 am

niknak wrote:I ported my number from Verizon in NYC - it took 30 days- this is how it went....
faxed OOMA my phone bill during last week of February

Did not hear from them for 2 weeks

Got an email then week of March 9 stating they received my LOA & phone bill

Following week got email stating port was scheduled to complete on April 1

April 1 at midnight Verizon home wiring was dead, temporary OOMA number was replaced by the number I had ported and was working

Credit card charge from OOMA appeared with April billing statement

no charges from Verizon for port, in fact just received a 15$ credit back from Verizon since port occurred in the middle of a billing cycle

All is good with OOMA except for outages earlier this week1
Hi niknak,

Thanks for the information. It has been 2 weeks i have submitted my LOA. I received an email from OOMA after 5 days of sending the LOA. They told me that it will take atleast 3 weeks after submitting LOA. I am waiting for the porting to be done as soon as possible. I think it will take atleast one month as it took one month for you. They already charged my credit card with $ 39.99 for porting. I haven't received any email from ooma when the porting is scheduled. I am waiting for it.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: porting from verizon

Post by niknak » Fri Apr 17, 2009 3:57 pm

I think you'll be alright 30 days seems like the average for verizon ports

dlong
Posts: 100
Joined: Fri Feb 27, 2009 12:52 pm
Location: Sometime a while back, a caveman used it

Re: porting from verizon

Post by dlong » Fri Apr 17, 2009 5:31 pm

Originally I was a bit nervous about doing a number port. People on this board calmed me down (WayneDr, murphy, number9). Looking back, no big deal at all. Originally, I was a wus, and Ooma rocked!

Ooma sent email saying the port from Verizon had started. Three weeks later, Ooma sent an email that the port would happen on a specific day. The day went by. At the end of the day, Ooma sent an email saying port was complete. Whole thing was smooth. Never would have known anything happened exept the phone sounded better.

arkumar15
Posts: 99
Joined: Wed Apr 15, 2009 5:52 pm

Re: porting from verizon

Post by arkumar15 » Fri Apr 17, 2009 6:17 pm

Shell wrote:arkumar15 I too am porting a number from Verizon did someone from ooma email you and tell you that you needed a CSR? They told me that then when I called Verizon they said ooma needed to call some other place and get it not me. When I told ooma this they asked for a copy of my phone bill. Makes me wonder what is going on.
hi Shell,

I do not know what is CSR ? I too sent copy of my phone bill. ooma didn't ask me CSR. That's it.

niknak
Posts: 885
Joined: Tue Jan 27, 2009 7:53 pm
Location: Staten Island, NY

Re: porting from verizon

Post by niknak » Fri Apr 17, 2009 6:21 pm

I do not know what is CSR ? I too sent copy of my phone bill. ooma didn't ask me CSR. That's it.

CSR= Customer Service Representative

He had to call OOMA customer service

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