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#90620 by Bob859
Mon Dec 12, 2011 12:45 pm
lbmofo wrote:https://www.ooma.com/forums/viewtopic.php?t=12887

Try power cycling your Ooma first and see if that helps.


That worked. Thanks for the info.
#90977 by Bob859
Wed Dec 21, 2011 2:42 pm
I am having trouble with the call log sporadically disappearing again. It has happened several times in the last few days. It comes back when I restart. I have had to restart the ooma hub several times to get my online call log back. Do you have any more ideas?
#90978 by thunderbird
Wed Dec 21, 2011 3:11 pm
Bob859 wrote:I am having trouble with the call log sporadically disappearing again. It has happened several times in the last few days. It comes back when I restart. I have had to restart the ooma hub several times to get my online call log back. Do you have any more ideas?

View this topic. It's not the same but maybe the fix may help you??
viewtopic.php?f=11&t=13035

Probably it's best to contact Ooma Customer Support and report your problem:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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