I scoured the online 'how to' documentation for how to do this and then called Ooma Customer Service. Apparently, there is no way to do this. I am very surprised as I haven't purchased a phone since the 90's that lacked this capability. Furthermore, stored numbers are limited to a maximum of 16 digits- not adequate for the uses I mentioned above.
It will be a major bummer if I have to manually enter twenty-something digits every time I need to make one of these calls. Especially since I get on conference calls 6-8 times per day. The Ooma rep told me to just hit <Redial> but I think we all know that's not going to work.
As an alternative (I saw this suggestion in another thread), give me an Address Book on myOoma where I could enter <pause>, <#>, etc. and allow the maximum number of digits to be 30 (give or take). Then, allow me to initiate the call from the myOoma web-page to my home Ooma line.
I hate to compain but this is really "Home-office 101" type stuff and without features such as this, Ooma seems to be in the game for residential customers while the virtual home office is quickly becoming typical.
Couldn't this be inplemented fairly quickly and easily?
How does a feature request get logged?
Any work arounds?
There is no update. I just; did an online support chat and there is no pause function nor were they any encouraging words for the future.
I am a 30 day OOMA user and have been pretty happy until I set up my business line today and found this got'cha.
BTW, my dog loves chewing on the old Telo handset because it makes funny noises when he shakes it. You rock, Ooma!
Reply if you've found other creative uses for your ($100) Telo handset.
As evidenced by the high quality of your other services and features, you should be a bit ashamed of this, because I'm sure you could do better if you wanted to.
At least in my case, this is costing Ooma some amount of business, as I will not be purchasing the additional line required to make this setup work until I know I can rely on the HD2 for this purpose.
I want to use the echo to tell ooma to dial my conference bridge, pause, then enter the conference code. I can't do this unless the contact phone number field accepts and stores a pause character.
So having a Panasonic device would do me no good anyway. Please fix this very basic feature. At least let us enter a pause character that some other device will understand.
The simple ability to add an extension like any other phone by adding a couple of ,, (Commas) does not even work!