As soon as I got my Telo handset, I started populating the address book so that I could use speed dial. I couldn't figure out how to insert a <pause> when dialing a number that answers and then prompts for an additional code. Examples of this would be dialing into conference call where you are prompted for a passcode, or a calling card account where you dial a general access number and are then prompted to enter your account number followed by a "#" sign.
I scoured the online 'how to' documentation for how to do this and then called Ooma Customer Service. Apparently, there is no way to do this. I am very surprised as I haven't purchased a phone since the 90's that lacked this capability. Furthermore, stored numbers are limited to a maximum of 16 digits- not adequate for the uses I mentioned above.
It will be a major bummer if I have to manually enter twenty-something digits every time I need to make one of these calls. Especially since I get on conference calls 6-8 times per day. The Ooma rep told me to just hit <Redial> but I think we all know that's not going to work.
As an alternative (I saw this suggestion in another thread), give me an Address Book on myOoma where I could enter <pause>, <#>, etc. and allow the maximum number of digits to be 30 (give or take). Then, allow me to initiate the call from the myOoma web-page to my home Ooma line.
I hate to compain but this is really "Home-office 101" type stuff and without features such as this, Ooma seems to be in the game for residential customers while the virtual home office is quickly becoming typical.
I scoured the online 'how to' documentation for how to do this and then called Ooma Customer Service. Apparently, there is no way to do this. I am very surprised as I haven't purchased a phone since the 90's that lacked this capability. Furthermore, stored numbers are limited to a maximum of 16 digits- not adequate for the uses I mentioned above.
It will be a major bummer if I have to manually enter twenty-something digits every time I need to make one of these calls. Especially since I get on conference calls 6-8 times per day. The Ooma rep told me to just hit <Redial> but I think we all know that's not going to work.
As an alternative (I saw this suggestion in another thread), give me an Address Book on myOoma where I could enter <pause>, <#>, etc. and allow the maximum number of digits to be 30 (give or take). Then, allow me to initiate the call from the myOoma web-page to my home Ooma line.
I hate to compain but this is really "Home-office 101" type stuff and without features such as this, Ooma seems to be in the game for residential customers while the virtual home office is quickly becoming typical.
