I would see nothing wrong with this, either, if they marketed it and advertised it this way, but they don't. All they have to do is specifically state that one could get Premier for 14 months at the price of 12. However, they state that one can get Premier "free for 60 days." They further state in print that you "will not be charged." Remember, as I mentioned earlier in this thread, I spent many years in sales and sales management. Whenever we had free trial periods for any goods or services, even if we collected customers' billing information, our lawyers reminded us that we could not legally charge them anything if we advertised a period in which they would receive such goods or services free. Ooma is doing just that.The net net of it is that your "free trial period" is indeed free; because you get 1 year + 60 days for the 1 year prmier price. I still see nothing wrong.
I'll finish this post by stating that I'm not sitting here foaming at the mouth; rather, I am very disappointed in Ooma because of this. I believe it tarnishes their reputation. (Now, don't get me started on how they've just screwed up an order I recently placed for a piece of hardware!)