Was ooma hacked and credit card info stolen?

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onan38
Posts: 4
Joined: Thu Dec 03, 2009 1:49 pm

Was ooma hacked and credit card info stolen?

Post by onan38 » Wed Aug 17, 2011 2:05 pm

I have read several post on the Ooma facebook page that credit card charges are showing up on accounts and people are being contacted by c.c company. I just called and updated my contact info and no activity has shown on my card. It may be from another source but to be safe people need to check with their credit card companies just to be safe.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Was ooma hacked and credit card info stolen?

Post by thunderbird » Wed Aug 17, 2011 3:44 pm

I believe that Ooma's Internet access was cut off some way. Everything had to wait until the Internet provider made repairs.

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Bobby B
Ooma Moderator
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Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Was ooma hacked and credit card info stolen?

Post by Bobby B » Wed Aug 17, 2011 4:28 pm

This was posted to Ooma's Facebook Page:
Rest assured that no customer information or credit card data was compromised. All credit card data is securely stored with a third party merchant services company. Again, we are very sorry for the inconvenience.
Bobby B

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