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#84572 by moosbrth
Thu Jul 21, 2011 4:27 am
Please get rid of the "press 1 to answer" on forwarding, I lose countless calls because I can't get them quick enough.

John
#84576 by murphy
Thu Jul 21, 2011 6:32 am
moosbrth wrote:Please get rid of the "press 1 to answer" on forwarding, I lose countless calls because I can't get them quick enough.

John

You have the option to turn that off in your my.ooma account.
Uncheck the box in front of this statement.

Require key press before answering forwarded calls

You will not see the statement until you select multi-ring and then save.
#84577 by lbmofo
Thu Jul 21, 2011 7:06 am
Keep in mind that if you get rid of that requirement, when your cell is off or in a bad spot, the call will get sent to your cell VM directly.
#86927 by lbmofo
Thu Sep 08, 2011 12:42 pm
If you "Multi-Ring" or "Call forward all" to your cell, best to do the following:

Preferences - Voicemail: https://my.ooma.com/voicemail

Set Voicemail pick-up time to 30 seconds (5 rings) vs the default 24 seconds (4 rings)

Preferences - Call Forwarding: https://my.ooma.com/calling

Check the Require key press before answering forwarded calls box

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