1 to accept forward

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moosbrth
Posts: 23
Joined: Wed Oct 07, 2009 12:20 pm

1 to accept forward

Post by moosbrth » Thu Jul 21, 2011 4:27 am

Please get rid of the "press 1 to answer" on forwarding, I lose countless calls because I can't get them quick enough.

John

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: 1 to accept forward

Post by murphy » Thu Jul 21, 2011 6:32 am

moosbrth wrote:Please get rid of the "press 1 to answer" on forwarding, I lose countless calls because I can't get them quick enough.

John
You have the option to turn that off in your my.ooma account.
Uncheck the box in front of this statement.

Require key press before answering forwarded calls

You will not see the statement until you select multi-ring and then save.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: 1 to accept forward

Post by lbmofo » Thu Jul 21, 2011 7:06 am

Keep in mind that if you get rid of that requirement, when your cell is off or in a bad spot, the call will get sent to your cell VM directly.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: 1 to accept forward

Post by lbmofo » Thu Sep 08, 2011 12:42 pm

If you "Multi-Ring" or "Call forward all" to your cell, best to do the following:

Preferences - Voicemail: https://my.ooma.com/voicemail

Set Voicemail pick-up time to 30 seconds (5 rings) vs the default 24 seconds (4 rings)

Preferences - Call Forwarding: https://my.ooma.com/calling

Check the Require key press before answering forwarded calls box
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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