Security: Listening In On Other Phone Line(Number)

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Dwyne
Posts: 17
Joined: Thu Feb 24, 2011 6:58 am

Security: Listening In On Other Phone Line(Number)

Post by Dwyne » Thu May 05, 2011 9:18 am

I have two Telo Hansets with two different numbers. I have configured two different voicemail accounts. When one number is in use, I can pick up the other phone that has the other number attached and see that Line1 is in use and I can click to listen in.

This doesn't seem right. These are two distinct numbers. Am I missing something that I need to do within My.Ooma or am I requesting an enhancement to accomplish this?

Thanks
Dwyne

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lbmofo
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Re: Security: Listening In On Other Phone Line(Number)

Post by lbmofo » Fri May 06, 2011 6:03 pm

This seems to be the behavior. At least there are audible alerts when someone joins/drops. Using other handsets, I notice that you can also show line in progress showing party called/receiving call from.
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ajw522
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Re: Security: Listening In On Other Phone Line(Number)

Post by ajw522 » Fri May 06, 2011 8:40 pm

That is one thing I wish would change. If a Telo Handset is set as a personal device, it shouldn't display calls going on from the Base Phone, just as a privacy thing.
Customer since August 2009
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Dwyne
Posts: 17
Joined: Thu Feb 24, 2011 6:58 am

Re: Security: Listening In On Other Phone Line(Number)

Post by Dwyne » Thu May 19, 2011 12:49 pm

I totally agree. Each distinct number (with its own voicemeail) should house and display its own activity. I will suggest this as an enhancement.

Thanks

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