viewtopic.php?f=8&t=12241omahasc wrote:Ok. So get this. Before I bought Ooma (which is awesome with the exception of the fax issue) I tried Magic Jack. The MJ call quality wasn't great and the software was buggy. Also, you had to have your PC running for it to work. Anyway, we had problems with MJ so I tried Ooma and it's been great for phone calls.
I decided to see if MJ would work for my faxing and it does! So, for what it's worth, you may want to consider a MJ if you need to fax. That said I'll be keeping my Ooma for calls. If you've used Ooma for calls you will not be happy with MJ.
by Bobby B » Mon Aug 15, 2011 4:17 pm
“A few weeks ago all Telos received fax tone detection support, which allows the Telo to change to an uncompressed codec when a fax call is detected. As a result of this change, the manual fax mode parameter is no longer needed. We're in the process of updating the documentation to reflect this change”.
I tried the HP Fax Test number 1-888-473-2963 this morning fully expecting it to not to work.
But it worked fine. Within five minutes I received a return Fax from the HP Fax Test number.
I have read where some people after connecting their Fax machine directly to the Ooma device Phone port, with nothing else connected, allows the Fax to work. (But mine goes all the way across the house with other phones connected, without any problems).
Others have said that after making adjustments to the Quality of Service settings in Ooma Setup, (and their router, if the Ooma device is connected after the router), their Fax began to work properly.
Also try dialing the complete number including the 1, example 1-xxx-xxx-xxxx. Remember that with Ooma, any call in the USA isn't long distance.