Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
#79408 by CodeMasterG
Fri Apr 15, 2011 2:21 pm
My apologies if this has already been requested, but would it be possible to show blocked / blacklist calls received in the call log? If not, could a simple count of total blocked calls be provided on the My Ooma blacklist configuration page? I think it would be good to know just how much blocking is being done and if a very high count appears it would allow a user to alert Ooma about a potential problem.

#79481 by Ely
Sat Apr 16, 2011 7:33 am
I agree this is a plus, just in case of false positives etc, what I have done as a work around is to just send all blocked calls to Voice Mail instead of just blocking them, that way I can see who's been calling.
#81619 by java007md
Wed May 18, 2011 3:16 pm
When I signed up for the premier service, it was for the blocking of unwanted calls. That is working (I think), but seeing a history log seems like an obvious part of the whole package.

Any updates on this from Ooma?
#88927 by rmeden
Fri Oct 28, 2011 8:57 am
Still nothing?

I want to give Ooma the credit for reducing spam and need logs for that. Sending calls to voicemail doesn't help since the telemarketers won't leave a message.

If I don't know the blacklist is helping, I may not renew premier. (that's why I want it) Give us logs to show us what a great job you're doing!

#88962 by sailcat25
Sat Oct 29, 2011 4:16 am
Oh, it's working alright. At least for me. It's taken some time - a few months but it is worth it. We were receiving several calls per day, every day from solicitors. I have community blacklist enabled and have been religious about blacklisting unwanted callers as they come in and, of course, we don't answer unknown (especially suspicious looking ID's) callers. I used to have blacklisted calls go to "number disconnected" but have changed to "continuous ring" - I think that is more effective since some savvy solicitor/spammers will change up their numbers if they suspect any blocking and a continuous rings eats up more of their time - even autodialers, at least that's what I suspect.

The feature to actually see who's trying to get through, how many, etc. would be nice to have. Easy to implement? Ooma?


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