Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
- Posts: 33
- Joined: Sun Mar 13, 2011 3:26 pm
My apologies if this has already been requested, but would it be possible to show blocked / blacklist calls received in the call log? If not, could a simple count of total blocked calls be provided on the My Ooma blacklist configuration page? I think it would be good to know just how much blocking is being done and if a very high count appears it would allow a user to alert Ooma about a potential problem.
- Posts: 85
- Joined: Mon Apr 04, 2011 7:28 pm
- Location: Miami
I agree this is a plus, just in case of false positives etc, what I have done as a work around is to just send all blocked calls to Voice Mail instead of just blocking them, that way I can see who's been calling.
System: Ooma Telo
Mbps: 68 Down / 12 Up
PING TIME: 5Ms
Eli Linares @
- Posts: 40
- Joined: Sat Mar 12, 2011 3:08 pm
I have requested this same functionality in the past.
- Posts: 215
- Joined: Tue Feb 22, 2011 1:32 pm
Near-term??? That was over two years ago. I'd hate to see what their definition of long-term would be.
- Posts: 12
- Joined: Fri Dec 18, 2009 1:33 pm
When I signed up for the premier service, it was for the blocking of unwanted calls. That is working (I think), but seeing a history log seems like an obvious part of the whole package.
Any updates on this from Ooma?
- Posts: 63
- Joined: Fri Oct 21, 2011 2:13 pm
I want to give Ooma the credit for reducing spam and need logs for that. Sending calls to voicemail doesn't help since the telemarketers won't leave a message.
If I don't know the blacklist is helping, I may not renew premier. (that's why I want it) Give us logs to show us what a great job you're doing!
- Posts: 62
- Joined: Mon Jun 20, 2011 7:27 am
Oh, it's working alright. At least for me. It's taken some time - a few months but it is worth it. We were receiving several calls per day, every day from solicitors. I have community blacklist enabled and have been religious about blacklisting unwanted callers as they come in and, of course, we don't answer unknown (especially suspicious looking ID's) callers. I used to have blacklisted calls go to "number disconnected" but have changed to "continuous ring" - I think that is more effective since some savvy solicitor/spammers will change up their numbers if they suspect any blocking and a continuous rings eats up more of their time - even autodialers, at least that's what I suspect.
The feature to actually see who's trying to get through, how many, etc. would be nice to have. Easy to implement? Ooma?
- Posts: 210
- Joined: Sat Feb 05, 2011 12:03 pm
I'd like to see this as well. It's one of the things I miss about Comcast's phone service.
- Posts: 5
- Joined: Fri Oct 01, 2010 11:28 am
This would be a very helpful feature.
Dealing with the robocaller telemarketers is a serious business. We need to know if we are successful in blocking them.