ajb wrote:Hi, We were testing our new Ooma today by calling our other home landline, and the caller ID on our home landline was showing strange phone numbers- not our Ooma number that I was calling from. Not one time did it give our actual phone number for the caller ID. It gave two different numbers, said unknown caller once, and said private caller once.
AS murphy points out, the name may be incorrect for up to two weeks depending on how often the called party's provider "dips" into the database for updates. But that aside, you are getting strange numbers. I would capture the date and time of these calls and the number that was shown on your CID. Armed with this information, make a call to ooma support at 888 711-6662. What is happening is not normal and is certainly not the desired way for the system to operate.