Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
#76907 by legendsguy
Thu Mar 10, 2011 9:18 am
Early last fall I put on the services so my messages would be converted to text. I paid 9.99 a month for the service. I cancelled the service in the late fall. Even though I cancelled I have had to call every month because they keep charging my credit card. I called India or wherever and got the same response. "I'm showing it was cancelled sir. I don't know why you are being billed. I will reverse the charges." When I asked for a manager they told me none were available. I have tried to call Ooma corporate office and just get a busy signal. Sure wish someone at Ooma would care!
#76931 by ntoy
Thu Mar 10, 2011 1:36 pm
Hello,

Yes, send me a personal message with the mac address on your Ooma. Unfortunately, I wasn't able to lookup your account with your email address you used to register in the forums.

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