Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
- Posts: 34
- Joined: Sat Dec 06, 2008 8:42 am
Early last fall I put on the services so my messages would be converted to text. I paid 9.99 a month for the service. I cancelled the service in the late fall. Even though I cancelled I have had to call every month because they keep charging my credit card. I called India or wherever and got the same response. "I'm showing it was cancelled sir. I don't know why you are being billed. I will reverse the charges." When I asked for a manager they told me none were available. I have tried to call Ooma corporate office and just get a busy signal. Sure wish someone at Ooma would care!
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!
Yes, send me a personal message with the mac address on your Ooma. Unfortunately, I wasn't able to lookup your account with your email address you used to register in the forums.