Porting Record

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lbmofo
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Re: Porting Record

Post by lbmofo » Sat Mar 24, 2012 7:31 am

Another 2 day port from AT&T: viewtopic.php?t=13539
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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oomg
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Joined: Fri Feb 20, 2009 3:59 am
Location: SoCal -- L.A.

Re: Porting Record

Post by oomg » Sat Mar 24, 2012 9:26 am

lbmofo wrote:Another 2 day port from AT&T: viewtopic.php?t=13539
We may have to start comparing the number of hours needed to complete port.
oomg -- Voice Over Internet Person

I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.

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lbmofo
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Re: Porting Record

Post by lbmofo » Thu Apr 26, 2012 9:18 am

Just helped a family member port from Qwest (now CenturyLink). Initiated on 4/23 and finished 4/26. Qwest used to take 2 weeks or more; big improvement in porting speed for non AT&T carriers as well.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Ringfinger
Posts: 89
Joined: Tue Jan 31, 2012 6:31 pm

Re: Porting Record

Post by Ringfinger » Thu Apr 26, 2012 10:13 am

I had a 4 day from Verizon last week.

SCOMMAR1
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Joined: Thu Apr 26, 2012 4:57 pm

Re: Porting Record

Post by SCOMMAR1 » Thu Apr 26, 2012 5:00 pm

Try porting out of OOma. It wont happen in your lifetime. I have been waiting for 15 days and multiple requestes to port out of OOma and hopeless service. No response to email or phone requests. Filed complaint with FCC.
Once you come to Ooma they will make sure you dont get out.

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Porting Record

Post by lbmofo » Thu Apr 26, 2012 10:59 pm

SCOMMAR1 wrote:Once you come to Ooma they will make sure you dont get out.
I wouldn't say that. Smoothing out wrinkles with carriers (Ooma's) may not be that easy when porting out. Don't think it is Ooma's intention to make it difficult. Why are you emailing Ooma anyway? The winning carrier should be handling issues for you.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Cyberchat
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Re: Porting Record

Post by Cyberchat » Fri Apr 27, 2012 7:51 am

SCOMMAR1 wrote:Try porting out of OOma. It wont happen in your lifetime. I have been waiting for 15 days and multiple requestes to port out of OOma and hopeless service. No response to email or phone requests. Filed complaint with FCC.
Once you come to Ooma they will make sure you dont get out.
Unfortunately, along the way companies will pick up some "fools" as customers.

Definition:
fool - definition of fool by the Free Online Dictionary, Thesaurus ...
fool (f l) n. 1. One who is deficient in judgment, sense, or understanding. 2. One who acts unwisely

Since you decided to leave OOMA, instead of foolishly displaying your vindictive side along with your complete lack of understanding of how the technology works, just leave these forums, as well. These forums are here for the purpose of Customers helping each other. Your comments have no place here!
First year: Modem-->OomaTelo-->Router
Now: Modem-->Router-->OomaTelo
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Rob.Stewart
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Joined: Sun Apr 01, 2012 11:03 am

Re: Porting Record

Post by Rob.Stewart » Mon Apr 30, 2012 5:05 pm

4 days for MCI/Worldcom

April 27 initiated with OOMA, April 30 completed!

:D :D :D

GMOOMA
Posts: 105
Joined: Fri Apr 27, 2012 2:14 pm

Re: Porting Record

Post by GMOOMA » Wed May 02, 2012 1:10 am

Apparently sometimes OOMA reports that porting is complete.. when it actually is not... my account reports porting was done in 5 days when actually I still don't have my ported number. So this is OOMA's fault for inaccurate re-porting. A common sense 24 hour window has passed since that reporting of "completed" port on my account and still nothing.. to be fair they've escalated it to a trouble ticket and will work on it.. but this is a case of believe it when I "SEE" it...

Anyone else have trouble porting from Verizon?

erikita
Posts: 4
Joined: Thu Jan 03, 2013 3:24 pm

Re: Porting Record

Post by erikita » Wed Jan 09, 2013 4:16 pm

I think Ooma might have out done themselves. My phone was ported in two days!! We begun the process around noon on the 7th and today the 9th it went into effect. Im not even sure what time it was completed but it would have been around 48 hours for sure. Im so thrilled with the service :)

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