lbmofo wrote:In your case, since there is no separate modem and router, you'd just need to set the "built in modem port mac address" in that setup link. I think that is causing your internet problem possibly.
Sorry but I don't know what you mean by "...port mac address". I don't have a Mac and I don't know where an "address" would go. Can you clarify, please. I have a PC and service with At&T. THank you.
It's MAC address. (Media Access Control)
Connect to the Ooma setup page (http://setup.ooma.com
) from a computer that is connected to the Home port of Ooma either directly or through a router.
Click on the Network tab.
Click on the radio button that says Use built in MAC address.
Click on Update.
Turn off modem, Ooma, and Router.
Turn on modem and wait until it syncs with your ISP.
Turn on Ooma and wait till it completes start up.
Turn on the router.
Cable modems remember the first MAC address that connects and will block all different MAC addresses.
If Ooma is in automatic mode it can start with it's built in address and then when the router connects to it switch to spoofing the router's MAC address. The instant that happens you connection to the outside world is gone.