Lifetime Premier deal?

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jzhai
Posts: 1
Joined: Wed Jul 20, 2011 5:34 pm

Re: Lifetime Premier deal?

Post by jzhai » Wed Jul 20, 2011 5:55 pm

My ooma hub lasted not even 2.5 year. I bought it in Feb., 2009 and started use it in March after porting old phone number. The hub suddenly stopped communicates with any device through network cable, its blue logo just stays red as soon as power on. Ooma support said try a factory reset, if it does not work, then it will never work again. So after all, ooma phone service is not the cheapest in town.

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Lifetime Premier deal?

Post by murphy » Wed Jul 20, 2011 6:23 pm

jzhai wrote:My ooma hub lasted not even 2.5 year. I bought it in Feb., 2009 and started use it in March after porting old phone number. The hub suddenly stopped communicates with any device through network cable, its blue logo just stays red as soon as power on. Ooma support said try a factory reset, if it does not work, then it will never work again. So after all, ooma phone service is not the cheapest in town.
If you had bought the Lifetime Premier service, when it was available, your hub would still be in warranty.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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EricJRW
Posts: 254
Joined: Tue Nov 23, 2010 2:00 pm
Location: Texas

Re: Lifetime Premier deal?

Post by EricJRW » Thu Jul 21, 2011 4:28 pm

I see an option to renew the warranty on my ooma page... Never looked at the price but this makes me think I should look closer.
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5

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