After Hours Controls for Voice Mail, MultiRing

Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
Post Reply
scottclark
Posts: 16
Joined: Wed Feb 25, 2009 11:10 am

After Hours Controls for Voice Mail, MultiRing

Post by scottclark » Wed Mar 18, 2009 5:51 am

Feel free to research the competitive landscape on this. You will NOT find this feature elsewhere (even on GrandCentral) so you would have an advantage

~~
I would like to use Multi-Ring, but cannot. Here's why:

I have a life.
My clients call all hours.

So it would be awesome to define working hours in the system that would:

* Send messages directly to voice mail after-hours (potentially with a different greeting)
* Start/Stop multi-ring based on working hours (e.g. cell phone doesn't ring at 11:00 PM at night!)

As it stands, I cannot use either of these features because my clients have little respect for my work/home life balance.

thively
Posts: 94
Joined: Fri Mar 13, 2009 9:47 am

Re: After Hours Controls for Voice Mail, MultiRing

Post by thively » Wed Mar 18, 2009 6:00 pm

Sound like a great suggestion. That's the similar to the IM forwarding to SMS to my cell phone for AIM. It has quiet hours and forwarding hours.

User avatar
fishmister
Posts: 95
Joined: Sun Mar 15, 2009 10:20 am
Location: North Metro Salt Lake City, UT

Re: After Hours Controls for Voice Mail, MultiRing

Post by fishmister » Fri Mar 20, 2009 7:25 pm

Google "ooma google voice"

Grand Central is now Google Voice and ooma has partnered to soon allow Google Voice to integrate with ooma.

http://www.fiercevoip.com/story/ooma-ad ... TC-RSS-FV0

scottclark
Posts: 16
Joined: Wed Feb 25, 2009 11:10 am

Re: After Hours Controls for Voice Mail, MultiRing

Post by scottclark » Tue Apr 21, 2009 7:34 am

It looks like Google Voice will have scheduling of multi-ring.

I could SO use this right now however. With GV in beta by invite only, who knows how long this will take.

I think more technologies need developed to help us all have a life. :-)

User avatar
Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
Contact:

Re: After Hours Controls for Voice Mail, MultiRing

Post by Bobby B » Tue Apr 21, 2009 8:21 am

Great suggestion -- this one's already on the product backlog. We've had requests for time-based Multi-Ring, DND and even blacklisting in the past. It would definitely be a useful feature to have.
Bobby B

scottclark
Posts: 16
Joined: Wed Feb 25, 2009 11:10 am

Re: After Hours Controls for Voice Mail, MultiRing

Post by scottclark » Fri Apr 24, 2009 8:20 am

If this feature (after hours behavior) happens, it will make all of the headaches I've had with setup worth it.

BTW: I use premium service

bryanlyle
Posts: 361
Joined: Mon Mar 30, 2009 4:11 pm

Re: After Hours Controls for Voice Mail, MultiRing

Post by bryanlyle » Fri Apr 24, 2009 10:21 am

scottclark wrote:It looks like Google Voice will have scheduling of multi-ring.

I could SO use this right now however. With GV in beta by invite only, who knows how long this will take.

I think more technologies need developed to help us all have a life. :-)
Google Voice does have this and it works very well.

I work from home, so I have my office # forwarded to my home office (Ooma). At 6pm every day, Google Voice stops ringing my home office phone and sends them directly to my Google Voice voicemail. At 7am the next morning, it turns it "back on". So far, it has worked flawlessly.

Really excited to see how Google Voice features will be integrated with Ooma.
follow me on twitter: @bryanlyle

ixnayus
Posts: 6
Joined: Tue Apr 14, 2009 5:19 am

Re: After Hours Controls for Voice Mail, MultiRing

Post by ixnayus » Tue Apr 28, 2009 2:19 am

I very much agree. I'm in the same boat with regard to clients, and the ability to tell Ooma to go straight to voicemail on my business line between, say, 6pm and 8am, would be a godsend.

Don't you just love those 4am calls where they say, "Oh, I thought I'd just leave you a voicemail?"

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: After Hours Controls for Voice Mail, MultiRing

Post by murphy » Tue Apr 28, 2009 5:28 am

It's not automatic but at 6PM press and hold the envelope button until it turns red. At 8AM press and hold the envelope button until the red turns off. No more calls in the middle of the night.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Post Reply