Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#68412 by kieranmullen
Fri Nov 05, 2010 9:13 pm
I have a core system I just activated. I would assume the free included (basic) voicemail is recorded serverside. If that is the case why couldn't they just keep on recording voicemail when the ooma is unplugged?
#68415 by murphy
Sat Nov 06, 2010 2:26 am
It is on the server and they do record voice mail if your hub is offline.
#68434 by murphy
Sat Nov 06, 2010 8:50 am
It has to be offline long enough for the server to know that it has gone away.
At least 5 minutes are required.
Yes I have Premier.
#68435 by kieranmullen
Sat Nov 06, 2010 8:53 am
Ok Thanks. One would think as soon as the server gets a call and tries to ring through to the core/telo and it doesn't answer back that it would be a good sign it was down...

murphy wrote:It has to be offline long enough for the server to know that it has gone away.
At least 5 minutes are required.
Yes I have Premier.

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