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No remote access to VM

Posted: Thu Nov 04, 2010 1:15 pm
by emdru
Like the previous poster, I am unable to call into listen to VM. VM is set up, I have a PIN, but when I dial in, when the message comes on, nothing happens when I press *. The message just continues to play. It doesn't matter whether I call in on a cell phone or a landline.
Any ideas?

Re: No remote access to VM

Posted: Mon Nov 15, 2010 10:23 am
by lbmofo
Try again using a different phone?

Re: No remote access to VM

Posted: Mon Nov 15, 2010 11:05 am
by ntoy
Hello,

I see that you have Landline configuration. Do you have an answering service with your Landline provider?
Also, check to see if your firewall/security is enabled and any port blocking.