Ring and static.....

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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renystro
Posts: 1
Joined: Sat Oct 30, 2010 2:47 pm

Ring and static.....

Post by renystro » Sat Oct 30, 2010 3:03 pm

I've got a problem with the core. No hub, simple setup. It will ring here at the house for 3 or 4 times. The person on the other end hears it ring about the same number. At that point, the person on the other line hears static and clicking and we don't hear anything. The answering machine has not picked up yet. If you keep waiting through the static and someone at the house picks up (even with it not ringing any more) you will be connected and the call is fine. Any ideas? :?:

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Ring and static.....

Post by murphy » Sat Oct 30, 2010 3:20 pm

Connect a single phone to the phone port to see if you still have the problem.
If you are back feeding the phone port into your house wiring and the previous test fixes the problem, you have a problem with your house wiring.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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