Receive International calls?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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thosj
Posts: 11
Joined: Mon Sep 28, 2009 7:16 am

Receive International calls?

Post by thosj » Tue Oct 26, 2010 4:03 pm

I have a person wanting to call me from Australia. She insists that she gets a message that the call is blocked on my Ooma Premier line. Will the call show as blocked if I don't have any money in my Prepaid Account or should I be able to RECEIVE an international call regardless?

I have NOT tried making an international call.

ntoy

Re: Receive International calls?

Post by ntoy » Tue Oct 26, 2010 4:09 pm

Hello,

Do you have anonymous call block enabled?

You can go to My Ooma>Prefernces>Privacy> uncheck the box & allow some time for your config to update. Then try having them call you again.

thosj
Posts: 11
Joined: Mon Sep 28, 2009 7:16 am

Re: Receive International calls?

Post by thosj » Tue Oct 26, 2010 4:21 pm

Oops, I did have anonymous call block checked. I'll turn it off and see if that works.

thanks

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