Nothing But Busey signal

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
Posts: 1
Joined: Wed Aug 25, 2010 6:43 am

Nothing But Busey signal

Post by TMK » Wed Aug 25, 2010 6:55 am

When I try to make calls, I get nothing but a busey signal when I push the talk button before I even dial it. Here is my setup:
1 - ooma conected to router (Linksys)
2 - internet is cable (fiber) connection
3 - Phone is dect6.0 (at&t phones)
4 - the ooma is acting as follows:
Center 'flower' is blinking red
The '2' is blue
The garbage can and envelope are blue (I don't think I have ooma voice mail if that is part of the $19/month package)
All other lights are not on, including the 'antenna' looking light at the upper right corner of unit, although when I press it, it does light up. That, however, doesn't seem to change anything. It goes off after a minute or so.
5 - I tried to reset the unit by unplugging it. I read about doing a reset by pressing a 'clear ooma button' at upper right side of unit but I don't have a clear unit there. I purchased this unit a few months ago, I don't know if there is a generation 1, 2, etc.
Any thoughts?
Thank you

Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Nothing But Busey signal

Post by murphy » Wed Aug 25, 2010 7:33 am

When the Telo is online and ready to use all 12 indicators will be blue.
The pattern that you described is toward the end of boot up.
When first installed it has to download and install the latest firmware.
It can take awhile for that to happen.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Post Reply