Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
#62495 by mcowher
Wed Aug 18, 2010 5:29 am
I'm also still having the exact same problem here in Charlotte, NC. Can receive incoming calls from Verizon Wireless, but CANNOT receive incoming calls from landline providers AT&T and Windstream. Also just tried from AT&T Wireless and no go.
#62510 by lbmofo
Wed Aug 18, 2010 8:46 am
From ooma service status:

8/17/2010 11:30PM Pacific: Our carrier partner has resolved call routing issues. Normal service should be restored to all affected customers. If you are still experiencing inbound calling issues, please contact our customer support.

I think twitter feed should go out about the fix too but hasn't yet. Next time maybe use the right one (ooma status) vs the general ooma twitter account.
#62625 by southsound
Thu Aug 19, 2010 7:58 am
Cheyenne wrote:Not fixed in PA, 610 area code as of 8/19 10:17 AM, has been ongoing for two days. All incoming calls are routed to Ooma.

Is the little envelope on your system illuminated? This would mean that your ooma is in Do Not Disturb and all calls are sent to voicemail. If there are no lights, you might want to check the volume know on the side (if a white hub) or the little "sun" button, center of top row (if the black Telo)

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