"Line is changed, disconnected or no longer in service"

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
Post Reply
polgas04
Posts: 3
Joined: Wed Aug 04, 2010 5:34 pm

"Line is changed, disconnected or no longer in service"

Post by polgas04 » Wed Aug 04, 2010 5:39 pm

I just setup my ooma telo. I can do outgiong calls but when I try to call my new phone number, i'm getting that message. Is this a temporary thing until ooma finalize my registration/setup? If so, how long does it usually takes them to complete my setup? Thank you in advance for the help.

polgas04
Posts: 3
Joined: Wed Aug 04, 2010 5:34 pm

Re: "Line is changed, disconnected or no longer in service"

Post by polgas04 » Fri Aug 06, 2010 8:51 am

I got in touch with customer service and they determined that the initial phone no. I selected is an invalid no. They replace it with a new phone no. and everything now is working...I laud the customer service for a quick resolution of my problem!

Post Reply